Volunteer Services Program Coordinator, Hospice, Full Time, Days

Prisma Health•Columbia, SC

2d•Onsite

About The Position

This role collaborates to develop a program for recruiting and training volunteers, coordinates their assignments with the Interdisciplinary team, and supervises their work. All team members are expected to be knowledgeable and compliant with Prisma Health's purpose: Inspire health. Serve with compassion. Be the difference. The coordinator keeps team members informed and actively participates in interdisciplinary conferences and meetings. They assign, oversee, and evaluate the work/care delivered by patient care and office volunteers, cultivate ongoing relationships with community volunteer organizations, and recruit volunteers. The role promotes accurate interpretation of others' needs, concerns, motivations, and feelings. They monitor and evaluate volunteer assignments and the effectiveness of volunteers in providing assigned services, ensuring documentation of volunteer services is recorded and tabulated correctly. The coordinator arranges orientation and continuing education for volunteers, including specific training based on patient needs prior to assignment. They participate in quality data reviews and make recommendations for improvement, and prepare reports of volunteer activities and hours of service. Other duties as assigned.

Requirements

High school diploma or equivalent
A valid driver's license
An acceptable motor vehicle record, as defined by the Acceptable Motor Vehicle Record (MVR) Chart
Proof of auto insurance
Communication skills
Interpersonal skills
Proficient computer skills (word processing, spreadsheets, database, data entry)

Nice To Haves

One (1) year experience working with volunteers preferred.

Responsibilities

Keeps team members informed and actively participates in interdisciplinary conferences and meetings.
Assigns, oversees and evaluates the work/care delivered by patient care and office volunteers.
Cultivates an ongoing relationship with the volunteer organizations in the community
Recruits volunteers
Promotes accurate interpretation of others' needs, concerns, motivation and feelings.
Monitors and evaluates volunteer assignments and the effectiveness of the volunteer in providing assigned services.
Ensures that documentation of volunteer services is recorded and tabulated correctly.
Arranges orientation and continuing education for volunteers and arranges for specific training, based upon a patient specific need prior to making the assignment.
Participates in review of quality data and makes recommendations for improvement.
Prepares reports of volunteer activities and volunteer hours of service.
Performs other duties as assigned.