Volunteer Services Manager

DuPage Senior Citizens Council • Lombard, IL

19h

About The Position

The DuPage Senior Citizens Council/Kane Senior Council (DSCC/KSC) is a not-for-profit 501(c)(3), volunteer-driven organization committed to the well-being, socialization, and health of seniors. DSCC/KSC is the designated Meals on Wheels and Community Dining provider in DuPage and Kane County. DSCC/KSC is looking for a Full-Time Volunteer Services Manager to work at DSCC/KSC throughout DuPage and Kane Counties. An ideal candidate would have a blend of analytical, interpersonal, and execution-focused skills. Also self-motivated, highly organized, and have excellent written and verbal customer service and problem-solving skills.

Requirements

• College Degree relevant to the position or related job experience
• Proficiency with Microsoft Office (Word, Excel, Outlook)
• Customer/Contact Relationship Management Tool (CRM)experience.
• Knowledge and experience in volunteer management
• Experience supervising individuals and teams
• Position requires a valid driver’s license and vehicle insurance
• Must have an acceptable driving record

Nice To Haves

• Excellent verbal and written communication
• Experience resolving conflicts or performance issues
• Strong relationship-building skills with community partners

Responsibilities

• Lead the recruitment, onboarding, and training of volunteers for programs including meal delivery, community events, and wellness checks.
• Implement and monitor agency goals, policies, compliance standards, and long-term strategies for volunteer engagement.
• Work collaboratively with program managers to identify volunteer needs and match skills with opportunities.

Benefits

• $52,000 - $56,160 ($25-$27) Hour Commensurate with experience
• Paid Time Off (10 sick days per year, 10 vacation days after completion of 3 months of continuous service, and 11 paid holidays)
• Health (HMO or PPO) and Dental PPO
• 100% employer-paid life insurance, short/long-term disability
• 401K
• Travel Reimbursement
• Professional Development Training
• LGBTQ+ Cultural Competency Training
• Company Sponsored Events

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 1-10 employees