Volunteer Services Manager

Lawrence Hall•Chicago, IL

3d•Onsite

About The Position

Lawrence Hall is seeking a passionate and relationship-driven Volunteer Services Manager to lead and grow our volunteer engagement efforts. This role is ideal for someone who enjoys building community partnerships, coordinating meaningful volunteer experiences, organizing special events, and connecting individuals and organizations with opportunities to make a lasting impact. Reporting to the Vice President of Development, the Volunteer Services Manager serves as an ambassador for Lawrence Hall and plays a key role in recruiting, training, engaging, and retaining volunteers while supporting agency-wide events, community outreach, and fundraising initiatives.

Requirements

Bachelor's degree with at least 3 years relevant experience in non-profit volunteer coordination, community outreach or related non-profit role.
Proven track record of detail oriented, problem-solving, teamwork, and dedication to be involved and take on new challenges.
Experience with Raiser's Edge NXT/Blackbaud or other fundraising databases.
Demonstrates highly effective verbal and written communication and computer skills.
Ability to pass background and drug screening and no history of child abuse or neglect.
Passion for Lawrence Hall's mission.

Nice To Haves

Experience working with trauma-informed care and youth-serving organizations.

Responsibilities

Grow and support Lawrence Hall's volunteer and mentoring programs.
Develop volunteer training materials and program resources.
Track participation, outcomes, and program impact.
Partner with agency teams to identify meaningful volunteer opportunities.
Recruit volunteers through community, corporate, and faith-based partnerships.
Build relationships with volunteers, community partners, donors, and supporters.
Represent Lawrence Hall at community events and outreach activities.
Coordinate volunteer onboarding, training, and recognition.
Foster meaningful engagement and long-term volunteer involvement.
Coordinate volunteers for agency events and special initiatives.
Assist with donation drives, community campaigns, and fundraising efforts.
Partner with the Development team to strengthen community support for Lawrence Hall.

Benefits

Salary: $56,000-61,000/year, based on experience.
Average of 17-25 days of PTO + 9 holidays
Medical insurance - HMO and PPO options
Dental insurance - HMO and PPO options
Vision insurance
401(k) with up to 5% employer match and auto-vesting
Flexible Spending Accounts (FSA) - Medical and Dependent Care Pre-tax
Commuter benefits - Parking and Transit
100% employer-paid Basic Life and AD&D Insurance
Voluntary Life Insurance for Employees, Spouses, and Children
Accident and Critical Illness Insurance
Short-Term and Long-Term Disability
100% employer- paid Employee Assistance Program (EAP) for free counseling and life resources
Wellness Reimbursement Program
Employee Referral Bonus up to $1,500
Continuing Education Units (CEUs) for licensed employees
Public Service Loan Forgiveness