Volunteer Services Coordinator

Humber River HealthToronto, ON
CA$30 - CA$37Onsite

About The Position

Under the direction of the Director, Volunteer Services, the Coordinator, Volunteer Services is responsible for acting as the first point of contact and providing on site support for evening volunteers. In our Volunteer Services department as we work together to deliver compassionate and respectful care to our patients, families and visitors.

Requirements

  • Successful completion of at least one year of post-secondary education.
  • 1-2 years experience in a leadership role
  • Volunteer experience.
  • Exceptional interpersonal skills to foster relationships with volunteers
  • Excellent customer service skills.
  • Well-developed verbal and written communication skills.
  • Superior organizational skills and detail-oriented.
  • Able to work independently and as a member of a team.
  • Strong computer skills - Microsoft office (Word, Excel and PowerPoint).

Nice To Haves

  • Health care experience preferred.

Responsibilities

  • Provide support and act as a resource to all evening volunteers, including the Information Desk volunteers
  • Monitor daily attendance to ensure appropriate coverage
  • Provide nightly report and update for the Volunteer Services team on issues
  • Provide administration support for orientation, training and events
  • Print and distribute “Contact A Patient” emails
  • Respond to general inquiries, emails and messages regarding process to becoming a volunteer

Benefits

  • All employees have the opportunity to contribute to the Healthcare of Ontario Pension Plan (HOOPP), one of Canada's leading defined benefit pension plans, featuring employer-matched contributions to help you build a secure retirement.
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