Volunteer Services Assistant

Winnipeg Regional Health Authority•Winnipeg, MB

4d•Onsite

About The Position

This position is responsible for the recruitment, retention, scheduling, placement, evaluation and recognition of volunteers assisting in programs at Seven Oaks General Hospital. The role supports the Manager of Volunteer Services and contributes to the day-to-day operations of the Volunteer Services Department.

Requirements

Two (2) years’ experience working in the volunteer services sector
Volunteer recruitment, interviewing, screening, problem-solving, orientation and training, coaching, support and feedback experience
Successful completion of a post-secondary education diploma or certificate in volunteer management, health care administration, and/or Administrative Assistant (a combination of education and experience may be considered)
Demonstrated excellent and effective verbal and written communication, interpersonal and customer service skills
Demonstrated excellent organizational and multi-tasking skills with the ability to prioritize tasks and assignments
Proficiency in computer operating systems (i.e., Microsoft Office: Word, Excel, PowerPoint, etc.) and database management systems
Demonstrated ability to learn new computer operating systems (i.e., Volunteer management program, MS Teams, etc.)
Demonstrated ability to problem-solve with tact and diplomacy wherever possible at the lowest level and escalating accordingly
Demonstrated ability to take initiative and work independently
Demonstrated ability to produce accurate work with attention to detail
Effective, respectful and courteous interpersonal communication skills for interaction with all levels of employees, management, volunteers and general public
Works within SOGH core values, Mission, Vision and Values, policies and procedures
Ability to attend work on patient units to support and evaluate volunteers, special events and other activities as assigned (i.e., complete patient survey’s, patient elections, virtual visits, etc.)
Ability to multi-task and function in a high-volume office with frequent interruptions and good judgement in determining priorities
Must have a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment.
The successful candidate will be responsible for any service charges incurred.
A security check is considered current if it was obtained no more than six (6) months prior to the start of employment.