Volunteer Programs Coordinator

IslandWood•Bainbridge Island, WA

13h•Onsite

About The Position

The Volunteer Programs Coordinator provides essential support to IslandWood’s Volunteer Program. This involves recruiting, processing, and interviewing volunteer and docent candidates, advertising volunteer and docent opportunities through our volunteer management database, communicating details of job and project needs with a large community of volunteers as well as staff across all IslandWood teams, and contributing to the creation of interpretive tools and resources.

Requirements

Minimum three years of administrative support
Professional customer service and clear communication skills
Ability to take initiative and prioritize tasks; problem-prevention and problem-solving skills
Willing and available to work evening and weekend shifts as needed
Commitment to support IslandWood’s work towards social justice, equity, diversity and inclusion in the workplace
Must be able to comply with and maintain a drug-free work environment
Must pass child safety screening procedure post-offer

Responsibilities

Recruit new docents and volunteers, track applications and submit background checks, schedule interviews and screen candidates.
Plan, market and execute a nine -week docent training courses and four quarterly volunteer training courses on an annual basis.
Maintain the volunteer management software used for hosting volunteer and docent contact information, recording hours worked, and fulfilling requests for support.
Help identify and support organizational needs through docent and volunteers, through requests such as leading tours for events (weddings, corporate retreats, donor events, and community programs), administrative tasks and general office support.
Act as key relationship manager for 75+ docents and volunteers through regular conversation and communication.
Facilitate the fulfillment of external requests that come to organization for unique tours and educational programs.
Host corporate work sessions on campus, working in tandem with facilities team.
Maintain internal and external volunteer and docent resources on IslandWood website.
Lead the organizational appreciation of volunteers and docents.
Evaluate docent and volunteer performance.
Support a positive environment with docent and volunteers with effective two-way communication and trust.
Partner with Community Education Manager on various docent and community education programs.
Provide additional administrative support to the Philanthropy Team as assigned by Director of Philanthropy.
Foster an environment of learning and skill-building by maintaining systems and platforms for mentoring and collaboration.
Demonstrate IslandWood’s mission and core values so volunteers understand the importance and impact of their work on others and ensure a unified voice.
Act as a contributing member of the Philanthropy Team by taking part in team meetings, supporting colleagues, and offering flexible assistance in other areas as needed.
Contribute to the creation, development, and evaluation of interpretive tools and resources that relay the mission, programming of IslandWood and natural and cultural history of the Puget Sound region.
Demonstrate IslandWood's core values that enable teams and individuals to succeed with shared respect and purpose; be welcoming, engaged, curious, accountable and adventurous.

Benefits

100% IslandWood paid Medical, or a low employee contribution option offered
100% IslandWood paid Dental and Vision option
HSA with IslandWood contribution (based on qualifying medical plan)
Life/AD&D, Short and Long-term Disability Insurance paid by IslandWood
Voluntary Employee Benefits: Life/Hospital/Critical Care Insurance, and Pet Insurance.
Employee Assistance program
Flexible spending accounts
401k with employer match (after 6 months of employment)
Variety of Employee Discounts
Employee Discount for IW Summer Camps
3 weeks paid vacation
Floating holidays
10 annual paid holidays (paid if applicable during contract period)
80 hours of paid annual sick leave