Volunteer Operations Supervisor

Arkansas Foodbank•Little Rock, AR

7d•Onsite

About The Position

The Volunteer Operations Supervisor is responsible for supporting the operation of volunteer activities conducted in the Volunteer Operations Center and for ensuring the delivery of a safe and positive experience for volunteers. They will work closely with the Development team to exemplify the Foodbank’s values through successful project completion in the Volunteer Operations Center. They will oversee necessary inventory and the movement of product and conduct inventory management functions in our ERP system to ensure proper inventory controls for the volunteer operations center. This position will provide training on the use of equipment or project management as needed. Arkansas Foodbank team members will demonstrate a commitment to our mission and to the fight against hunger in Arkansas. They must have a clear understanding of and ability to articulate the mission and vision of Arkansas Foodbank and a desire to work with diverse populations. Team members must exemplify Arkansas Foodbank values while representing the organization at public, social, and business settings.

Requirements

High School diploma or GED equivalent required.
At least one (1) year experience in Volunteer Management or related experience.
Basic knowledge or Microsoft Office: including Word, Excel, and Access.
Must be able to obtain power industrial certification. (Training to be administered by the Arkansas Foodbank.)
Must have or able to pass SERV Safe certification.
Valid Arkansas driver’s license and proof of insurance required.
Must pass a background check.
Must pass a preemployment drug screening.

Nice To Haves

Experience in warehousing and materials management a plus.

Responsibilities

Ensure that all volunteers have a safe, positive, and well-organized work environment.
Ensure volunteer work meets internal and external needs and standards when conducting applicable projects.
Support project completion activity in meeting production requirements and maintain accurate documentation as required.
Ensure cross-departmental collaboration to coordinate, schedule, prepare, and organize repackaging activities and all other volunteer projects.
Maintain knowledge of policies and procedures that ensure that all standard safety and food safety requirements are met for proper food handling.
Safely operate power equipment. This will include but not limited to completion of equipment training and certification, regular equipment safety inspections, and safe operation.
Setup supplies and materials needed to complete each scheduled volunteer project.
Maintain accurate inventory of supplies and materials necessary to conduct scheduled operations.
Train volunteers on the safe use of equipment.
Build a positive rapport with volunteers to ensure that they enjoy the experience.
Weigh and re-tag all processed food adhering to warehouse inventory control processes and procedures to maintain accuracy of inventory.
Collaborate with the team to ensure that all the volunteer work areas are kept clean during the day and at the end of the work shifts. This also includes equipment and garbage removal.
Maintain an accurate inventory of all supplies needed for project completion and collaborate with the Volunteer Operations Manager to order supplies as needed.
Complete inventory reclassification of product in CERES for the Volunteer Operations Center.
Maintain the movement of product between the volunteer operations center and the main warehouse.
Support the development of processes to increase product flow.
Work with the Operations team to ensure available product for project completion.
Ability to manage multiple relationships and multiple priorities thoroughly and efficiently.
Manage projects from conception to completion with exceptional attention to detail.
Conduct oneself in a calm and professional manner in difficult situations.
Work well with a diverse group of staff and volunteers.
Work effectively, both independently and in a team environment.
Relate across departments with staff at all levels in a fast-paced environment.
Be an effective public speaker; comfortable delivering program content and representing the organization to internal and external audiences.
Provide support, recognition, and promotion for volunteers.
Other duties as assigned.