Volunteer Engagement Coordinator

Second Harvest Food Bank•Nashville, TN

4d•Onsite

About The Position

We are hiring for a full-time Volunteer Engagement Coordinator to join the External Affairs Department at Second Harvest Food Bank of Middle Tennessee. For nearly 50 years, Second Harvest Food Bank of Middle Tennessee has dedicated itself to nourishing and empowering their neighbors so they can thrive. As a 501(c)(3) nonprofit, Second Harvest implements sustainable solutions to food insecurity through a strategically selected network of more than 600 partners across 46 counties in Middle and West Tennessee. Our partners include food pantries, congregate meal sites, shelters, childcare facilities, senior centers, group homes, and youth enrichment programs.

Requirements

High School Diploma (or equivalent) required.
2+ years of related experience and/or training.
Strong communication with comfort engaging through a variety of methods (verbal, non-verbal and written) and is attuned to others through active listening.
Strong customer service and interpersonal skills.
Effectively delegates and coordinates tasks to others, while also ensuring that everyone is focused and motivated.
Excellent time management skills.
Flexible and reliable team player.
Organizes work, sets priorities, exchanges information efficiently and effectively manages one’s own time.
Collaborates with and presents to diverse audiences in a variety of settings.
Comfortable in a warehouse work environment.
Acceptable results from professional reference feedback, criminal background check, Motor Vehicle Record, and a pre-employment drug test.
Current Driver’s License and automobile insurance are also required.

Nice To Haves

Bachelor’s Degree preferred.

Responsibilities

Greets, trains, motivates, and manages volunteers responsible for food sorting activities in a warehouse environment.
Ensures volunteer satisfaction by engaging with individuals and groups throughout the project.
Supports and fosters our deep commitment to diversity and inclusion.
Leads volunteer groups through food sorting, repackaging and assembly projects.
Provides training for food safety, warehouse safety and food sorting requirements.
Motivates and supervise volunteers.
Provides tours of the facility to volunteers.
Educates volunteers on organization mission and upcoming events and campaigns.
Assigns volunteers to work with other departments, as requested.
Manages volunteers at off-site fundraisers and food drives.
Ensures that all volunteer projects are completed correctly and efficiently.
Sets up workspace and prepare supplies for the assigned projects.
Ensures food safety standards are met by proper cleaning of workspace after every shift.
Ensures accurate inventory control and communicates with the operations department daily to coordinate the movement of palletized food and needed supplies.
Follows all inventory control procedures required for transferring product.
Scans and labels all completed pallets.
Reports the status of inventory production in daily reports.
Conducts cycle counts for product stored in volunteer sort rooms.
Completes and submit pallet drop request forms.
Daily use of warehouse equipment (manual and electric pallet jacks), weekly use of forklift (tow motor).
Manages court ordered community service volunteers.
Assigns court ordered community service volunteers to work with other departments.
Tracks service hours, and dismiss volunteers who do not meet job requirements.
Confirms completed hours for court, school, and corporate volunteers.
Other duties as assigned.