Volunteer Coordinator

Treasure Coast Hospice• Fort Pierce, FL, US, FL

3d•$19 - $21•Onsite

About The Position

The Volunteer Coordinator is responsible for various administrative tasks within the Volunteer Services Department. This position is responsible for supervising, recruiting, and building relationships with volunteers as well as placement of volunteers with the patients/families in a supportive environment. Successful candidate will demonstrate coordinated efforts to meet the Standards & Hospice Medicare Guidelines. The Volunteer Coordinator works supportively with the Director of Volunteer Services, Volunteer Coordinators, Interdisciplinary Team Members, including Physicians, Social Workers, Nurses, Certified Nurses’ Aides, Spiritual Care Coordinator and Counselors.

Requirements

Three to five years’ administrative experience.
Current knowledge of business software applications, including Microsoft Office Suite.
Strong administrative, interpersonal, communication, and multitasking skills, with demonstrated attention to detail.
Valid Florida Driver’s License, reliable automobile and auto insurance.
Attendance is a condition of employment.
Flexible with time schedule to accommodate volunteers’ needs (days, nights, or weekends).

Nice To Haves

Previous experience in the medical or teaching field, human resources or volunteer services is a plus.

Responsibilities

Provide day-to-day support to Volunteer Services to ensure Medicare COP requirement of 5% of the total patient care hours of all hospice paid employees being fulfilled by volunteers is met or exceeded, as directed.
Maintains volunteer files and online records in a timely manner.
Evaluates work environment consistently for process and self-improvement, including time management.
Participates in the retention and management of new and existing volunteers.
Participates in the recruitment, training and orientation activities of new and current volunteers.
Work with clinical staff (Interdisciplinary Team) to complete ongoing patient/volunteer assignments.
Demonstrates a working knowledge of Hospice policies and procedures.
Demonstrates the ability to assess situations, consider alternatives and chose the appropriate course of action.
Responsible for making personal contact with volunteers and returning calls within 24 hours.
Promotes a positive work environment and maintains strict confidentiality.
Demonstrates the ability to organize, prioritize, and determine work needs.
Maintains a high level of urgency, customer consciousness and service excellence.
Demonstrates accurate and timely execution of administrative functions of the Volunteer Services department.
Complies with Treasure Coast Hospice policies and procedures, including all Federal, State and Local laws as well as the organization’s compliance program.
Fulfills all responsibilities related to the success of the strategic plan of the organization, as requested and assigned.