Volunteer Coordinator

Food and Friends Inc • Washington, DC

6d • $0 - $52,000 • Onsite

About The Position

Founded in 1988, Food & Friends provides medically-tailored meals, nutrition support, and friendship to people living with AIDS, cancer, and other life-challenging illnesses. Our team of seventy employees and thousands of volunteers delivers meals and hope to people living in the District of Columbia and multiple counties across Maryland and Virginia. There is no charge or income qualification for our services, which are rendered solely on the basis of medical need. We seek a Volunteer Coordinator to work with volunteers assigned to our delivery operations. Reporting to the Volunteer Services Director, the Coordinator will provide high quality customer service to make our volunteers feel welcomed and appreciated. This is an outstanding opportunity for someone who enjoys working with the public and giving back to the community. The position has a Tuesday - Saturday daytime schedule and requires working on-site.

Requirements

• BA/BS degree
• At least one year of relevant work or volunteer experience
• Strong written/oral communication skills
• Strong customer service ethic
• Valid driver’s license and solid urban driving skills
• Superior organization skills
• Excellent time management
• Strong public speaking skills
• Able to lift up to 30 lbs
• Ability to work well under pressure
• Ability to accommodate sudden changes to volunteer scheduling and other workday plans
• Willingness to work some holidays

Responsibilities

• Serve as Volunteer Services’ primary liaison to the delivery department
• Recruit, schedule, and orient both individual and group volunteers
• Assist volunteers as needed with loading their vehicles
• Develop and maintain scheduling and tracking systems to forecast and document volunteer activity
• Cultivate and manage relations with community partners and existing volunteers
• Address volunteer-related inquiries and complaints
• Assist with volunteer recognition and retention initiatives
• Assist with meal and grocery deliveries as needed

Benefits

• Medical insurance
• Dental insurance
• Disability insurance
• Retirement plan
• Paid maternity/paternity leave
• Three weeks of paid leave for new hires
• Weekly short Fridays

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level