Volunteer Coordinator

The Care Team Home Health & Hospice•Decatur, IL

27d•Hybrid

About The Position

The Care Team is seeking a Part-Time Volunteer Coordinator to join our Hospice team in Decatur, IL! This role involves recruiting, selecting, training, and coordinating hospice volunteers, ensuring compliance with all relevant laws and regulations. The coordinator will develop the volunteer program, provide volunteers according to the patient's Plan of Care, and monitor their adherence to it. A key aspect of the role is promoting the agency's philosophy for quality care and establishing a public relations program to foster good relationships with volunteers and the community. The position also requires meeting deadlines for monthly reports, maintaining volunteer files, and planning hospice memorial services.

Requirements

High School Graduate
Ability to establish and maintain effective working relationships with the IDT and the lay and professional public
Computer Proficient, including Microsoft Suite (Word, Excel, PowerPoint) and email applications
Must be confident in presentation skills and able to address groups of various sizes as well as train individually in a one-on-one setting
Reliable transportation and valid and current driver’s license and auto insurance
Ability to handle stressful situations in a calm and courteous manner at all times.
Requires working under some stressful conditions to meet deadlines and agency needs.

Nice To Haves

Graduate of an accredited college/university is preferred
2 years experience in recruitment & management of volunteers, preferred.
Hospice/Healthcare volunteer administration preferred.

Responsibilities

Recruits, selects, trains and coordinates hospice volunteers.
Demonstrates knowledge of, and ensures compliance with, all local, state and federal laws relating to the recruitment, training & retention of volunteers.
Develops the volunteer program through collaboration with the IDT and administration personnel.
Provides volunteers per the Hospice patient’s Plan of Care.
Monitors the volunteers’ adherence to the patient’s plan of care.
Promotes Agency philosophy to ensure quality of care.
Establishes a public relations program to foster good working relations with the volunteers & the community.
Carries out other duties as assigned by the IDT.
Actively recruits on a regular basis for patient needs, as well as community/facility needs and administrative needs.
Meets deadlines for monthly reports, including cost savings reports, renewable requirements and Retention/Recruiting Logs.
Follows company, Medicare and state guidelines in regard to training new volunteers and completing a volunteer files on each volunteer.
Reviews and processes volunteer documentation in a timely manner and in compliance with Medicare, state licensing laws and Company policies
Maintains and meets volunteer hours in compliance with Medicare requirements for reimbursement
Plans and coordinates Hospice Memorial Service using the guidelines in the Memorial Service Manual.
Carries out all duties outlined in the Volunteer Coordinator Manual.
Carries out other duties as assigned by Executive Director and/or Regional Volunteer Program Manager.