Volunteer Coordinator

HUMANE ANIMAL RESCUE OF PITTSBURGH•Pittsburgh, PA

18h•Hybrid

About The Position

Humane Animal Rescue is expanding the Volunteer Department and seeking a dedicated Volunteer Coordinator to support and grow its dynamic Volunteer Program. Working closely with the Volunteer Manager, the Volunteer Coordinator plays a central role in creating a welcoming, well-supported volunteer experience across both of HARP’s domestic shelters. This position serves as the primary trainer for domestic volunteers, providing hands-on guidance, ongoing support, and ensuring accurate tracking of volunteer hours, duties, and program compliance. In the absence of the Volunteer Manager, the Volunteer Coordinator acts as the main point of contact for volunteers, helping maintain strong communication, problem-solving, and adequate staff and volunteer coverage. This role is essential to fostering a safe, organized, and positive environment for both volunteers and the animals in our care. The ideal candidate is a strong communicator and relationship builder who thrives in a fast-paced, mission-driven environment.

Requirements

The ability to communicate with, supervise and empower volunteers to be effective in their roles - experience with volunteers preferred.
Knowledge of how to manage and coordinate volunteers and projects.
The ability to positively communicate and present program material to a varied range of ages.
The ability to work cooperatively with different types of personalities.
The ability to keep detailed records.
Highly organized, flexible, and the ability to multitask.
Proficiency with Outlook, Excel, Powerpoint, etc.
Experience with or willingness to learn Volunteer Management software.
Willingness to learn to appropriately handle domestic animals in public situations.
Availability on weekends and evenings.
Valid driver’s license and reliable transportation a must.
High School diploma or two years relevant experience.

Nice To Haves

Animal handling experience a plus.

Responsibilities

Uphold the mission of Humane Animal Rescue of Pittsburgh throughout all responsibilities of the position.
Assist the Volunteer Manager with recruitment and retention of volunteers.
Assist Volunteer Manager with screening and onboarding applicants to find the best possible volunteer candidates.
Train volunteers on an on-going basis to support the needs of a growing department and enhance the volunteer experience.
With the Volunteer Manager, work collaboratively with other departments to identify, develop, and implement new volunteer positions.
Screen, assign, and oversee volunteers for community service hours and special projects.
Attend and participate in volunteer meetings.
Contribute to weekly e-newsletter detailing volunteer activities and recognize volunteers for an outstanding performance.
Report problems and recommend changes that would help the program in a timely manner.
Maintain an open line of communication between all staff members to discuss issues, problems and ideas.
Assist in planning and implementation of annual Volunteer Recognition events and efforts.
Provide on-site tours of the domestic shelters.
Required to work one weekend day with occasional evening hours required.
Maintain regular communication through multiple program related email accounts.
Maintain a high level of communication and work collaboratively with all personnel in a manner that is consistent with company policy.
Perform other duties as necessary and/or assigned by the Volunteer Manager.