Volunteer Coordinator - Hospice - FT

Sanford Health • Fargo, ND

22h • Onsite

About The Position

Sanford Health, the largest rural health system in the United States, is dedicated to transforming the health care experience and providing access to world-class health care in America’s heartland. Make a meaningful different every day! Our volunteer coordinator is a vital member of our team who recruits, trains, mentors and recognizes our dedicated group of volunteers who share a passion for serving others. Come be part of our hospice interdisciplinary team to contribute to a holistic approach focused on patient-centered care.

Requirements

• High school diploma or equivalent preferred.
• Two years experience in volunteer work, public relations, community service or promotional work.
• Leadership capabilities and organizational skills.
• Excellent communication skills.
• Excellent written and oral communication skills, including English usage, grammar, punctuation, and style.
• Ability to use appropriate reference materials.
• Must be self-directed with a high level of accountability and minimal supervision.
• Must be able to multi-task, and function as a resource for employees.
• Must have a high level of customer service, public relations, training and problem solving skills.
• Must be able to utilize all office equipment including personal computer and application software, printer, FAX, copier, multi-line telephone system.

Nice To Haves

• Post secondary education, preferred.
• Prefer typing skills at 50 wpm.
• Depending on location, a valid driver's license may be required.

Responsibilities

• Oversee the day to day operations of the volunteer services.
• Interview potential volunteers.
• Ensure adequate volunteer coverage and scheduling for departments.
• Coordinate volunteer project requests.
• Coordinate volunteer/recognition events (may include coordinating, facilitating, and documenting the regional recognition program).
• Manage the database.
• Assist and support the onboarding, orientation, and exit process of volunteers.
• Help in community fundraising and community awareness.
• Provide clerical support functions: including, but not limited to: taking minutes, collect nominees, generating reports and spreadsheets, coordinating and scheduling meetings/events, distribution of prizes, and notifying winners.
• Ensure volunteers remain compliant with our policies and standards through Annual Retraining Education.
• Facilitate events, and maintain and facilitate communications throughout our organization based on regional location.
• Contribute and/or hold a position on the advisory board.
• Adapt and create new job descriptions for volunteer roles, and then collaborate with medical staff.
• Write up quarterly and yearly impact statements (reports sent to site supervisors/ambassadors of hours each site volunteers have contributed, provide data on monetary impact, volunteer statements, acknowledge the impact of workforce development, etc.).
• Maintain organized lists of volunteers who have gone on to further med school, graduate school, internships, hired as an employee, etc.
• Manage conflict and act as a liaison between volunteers and staff.
• Assist with responsibilities of supervising, planning, and directing the scope of the Volunteer Services program to augment the services of the regular staff.
• Serve as consultant to other system volunteer programs.

Benefits

• Make a meaningful different every day!
• Be part of our hospice interdisciplinary team to contribute to a holistic approach focused on patient-centered care.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED