Volunteer Coordinator

Engineers Without Borders USA•Denver, CO

1d•$60,000 - $65,000•Remote

About The Position

Engineers Without Borders USA (EWB-USA) is a nonprofit humanitarian organization working to close the infrastructure gap, both globally and in the United States. We partner with communities to deliver infrastructure projects that reflect their own priorities and goals. Our team is committed to community engineering to make a meaningful, lasting, and positive difference that elevates the leadership and autonomy of our partner communities. We are part of an equitable, global network of organizations that focus on community engineering to promote social justice. We mobilize thousands of volunteers every year to respond to underserved and overburdened communities' engineering needs. This is an exciting opportunity to join EWB-USA and contribute to meaningful impact! The Volunteer Coordinator supports EWB-USA’s programs by coordinating volunteer recruitment, onboarding, communications, and engagement initiatives across multiple programs. This position works closely with staff, volunteers, and partner organizations to ensure volunteers are supported throughout their engagement. Support the successful delivery of EWB-USA’s volunteer engagement and operations by coordinating initiatives that enhance the volunteer experience and strengthen chapter engagement. The coordinator plays a key role in the implementation of the fellowship program, supporting volunteer events and communications, and providing operational support across multiple programs. This role contributes to creating a positive and rewarding volunteer experience while helping EWB-USA expand the reach and impact of its programs. This role may also support other departments, including Programs, Systems, Finance, and Fundraising.

Requirements

Bachelor’s degree or equivalent professional experience.
Strong organizational and project management skills with the ability to manage multiple priorities.
Excellent written and verbal communication skills.
Experience working with volunteers, community organizations, non-profits, or volunteer-led teams.
Proficiency in Google Workspace or Microsoft Office.
EWB-USA staff members must be able to represent the program to all stakeholders. They must possess the skills of initiative, teamwork, organizing and planning, problem-solving and decision-making, service to members, and self-reliance.

Nice To Haves

At least 2–3 years of experience in volunteer coordination, nonprofit program coordination, or related roles.
Experience with Salesforce or volunteer management platforms.
Experience working with volunteer chapters or member-based organizations.
Experience coordinating volunteer orientations, trainings, or informational sessions.
Familiarity with infrastructure, engineering, or community development programs.
Excellent communication, relationship-building, and interpersonal skills.
EWB-USA volunteer experience.
Passion for EWB-USA’s mission and vision.
Spanish speaking preferred

Responsibilities

Support the newly established fellowship program that prepares emerging engineers and practitioners for responsible humanitarian work by embedding them in a medium-term placement with a local NGO partner
Support volunteer engagement initiatives that improve the volunteer experience and retention
Support volunteer communications needs
Lead the analysis of the annual volunteer experience survey and report
Coordinate bi-annual chapter calls
Support EWB-USA national and regional conferences
Assist with international community program coordination activities, including tracking project engagement, maintaining records within volunteer management systems, and supporting cross-program collaboration.
Provide general project and volunteer support across programs, including responding to volunteer inquiries, assisting with staff requests, and helping volunteers navigate participation opportunities.
Support the Impact Fund process.
Coordinate new project matching process.
Coordinate passenger flight assistance for volunteers in support of program implementation through external partner.
Coordinate program resource updates and development for volunteers.
Participate in internal meetings and administrative activities, including staff meetings, program coordination meetings, and other operational responsibilities.
Collaborate with staff across departments and partner organizations to ensure volunteers and projects are supported and aligned with EWB-USA’s mission.