Volunteer Coordinator Hospice

Advocate Health and Hospitals Corporation • Milwaukee, WI

1d • Onsite

About The Position

The Volunteer Coordinator Hospice establishes goals and implements strategies for the recruitment, retention, and recognition of volunteers. This role involves recruiting and screening volunteers, coordinating recruitment activities through community organizations, and developing and implementing volunteer orientation and training programs. The coordinator also places volunteers in various aspects of the hospice program, communicates with patients and families about volunteer services, maintains an up-to-date volunteer database, and supervises and evaluates volunteer staff. Additionally, this position ensures documentation of volunteer interactions, provides reports on volunteer activities to meet minimum standards, and participates as a member of the interdisciplinary team to assess and coordinate patient care plans. The role also assists in the development of services, resources, programs, policies, and protocols.

Requirements

• A valid drivers license issued by the Division of Motor Vehicles.
• Associate's Degree in Business, or Associate's Degree in Classical Humanities, or Associate's Degree in Communications, or Associate's Degree in Health Care Administration.
• Typically requires 2 years of experience in hospice, volunteer work, healthcare, or leadership role.
• Knowledge in program development and management.
• Knowledge in group activity and related program services.
• Excellent communication (oral and written) skills, including public speaking.
• Must possess and provide proof of a valid Wisconsin Driver License and a registered, functional car with adequate insurance coverage.
• Must be able to sit, stand, and walk for prolonged periods in order to analyze and prepare information.
• Must have the physical agility to move about in confined spaces, including bending, kneeling, squatting and occasionally reaching one or both arms over the head.
• Must be able to concentrate on minute detail with frequent interruptions.
• Operates all equipment necessary to perform the job.

Responsibilities

• Establishes goals and implements strategies for the recruitment, retention and recognition of volunteers.
• Recruits and screens volunteers to participate in the hospice volunteer program.
• Coordinates volunteer recruitment activities through contact with community organizations.
• Develops, implements and conducts hospice volunteer orientation and training program for all new volunteers and conducts in-service education programs for all Hospice volunteers in accordance with the hospice Conditions of Participation.
• Coordinates the placement of volunteers in various aspects of the hospice program as requested by the hospice staff.
• Communicates with the hospice patient and family members about the availability, use, and benefits of utilizing a volunteer when appropriate
• Maintains up-to-date volunteer database including volunteer lists, availability, and assignments.
• Supervises and evaluate all volunteer staff involved in the hospice program.
• Ensures documentation of interactions between the volunteer and the patients to coordinate care, maintain time and service records.
• Provides reports and supporting documentation of volunteer activities needed to meet the 5% minimum standard outlined in the Conditions of Participation.
• Participates as a member of the interdisciplinary team to effectively assess and coordinate patient plan of care.
• Assists in the development of services, resources and programs along with appropriate policies and protocol.

Benefits

• Competitive compensation
• Generous retirement offerings
• Programs that invest in your career development
• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree