Volunteer & Community Engagement Coordinator

Resource Area for Teaching•San Jose, CA

4d•$20 - $22•Onsite

About The Position

This role is focused on building community and creating meaningful volunteer experiences to support hands-on learning for thousands of students. The Volunteer & Community Engagement Coordinator will work with individual volunteers, community groups, and corporate groups, managing aspects from recruitment and event preparation to orientations, facilitation, and follow-up. The position requires regular on-site work, including some weekends, in San Jose, California.

Requirements

Two or more years of experience in volunteer coordination, volunteer management, community engagement, nonprofit programs, corporate volunteering, community events, education, or a related field.
Experience welcoming, coordinating, facilitating, or leading groups of volunteers.
A genuine enthusiasm for working with people and helping them feel connected to a mission.
Strong relationship-building and interpersonal skills, with the ability to engage people from different backgrounds and organizations.
Experience coordinating volunteer programs, community activities, service projects, or events.
Strong facilitation and communication skills and confidence speaking with groups.
Excellent organizational skills and the ability to coordinate multiple activities, schedules, and priorities.
Strong written and verbal communication skills.
Comfort learning technology and systems used to coordinate volunteers and operations.
The ability to work both independently and collaboratively across teams.
Availability to work some weekends based on scheduled volunteer activities.

Nice To Haves

Someone who understands how to engage people, build relationships, and create volunteer experiences that make people want to return.

Responsibilities

Serve as a primary point of contact for volunteers participating in onsite and offsite volunteer activities.
Welcome and engage individual volunteers, community organizations, and corporate volunteer groups.
Lead volunteer orientations and clearly communicate RAFT’s mission, the purpose of each project, and the impact volunteers are making.
Facilitate volunteer activities and provide guidance, encouragement, and support throughout the experience.
Help create an environment where volunteers feel welcomed, appreciated, organized, and connected to RAFT’s mission.
Build relationships with volunteers that encourage continued involvement and long-term engagement.
Gather feedback and identify opportunities to continuously improve the volunteer experience.
Help recognize and celebrate volunteer contributions.
Recruit volunteers through community outreach, nonprofit networks, schools, businesses, community organizations, and online platforms.
Develop relationships with community and corporate partners interested in volunteer opportunities.
Respond to volunteer inquiries and help connect individuals and groups with meaningful opportunities.
Support volunteer communications before and after events to ensure volunteers feel informed, prepared, and appreciated.
Partner with the Volunteer & Event Coordinator and other RAFT team members to plan volunteer activities, schedules, and communications.
Prepare volunteer projects, materials, and workstations before each event.
Coordinate volunteer group logistics and ensure activities are appropriately organized for the size and needs of each group.
Lead the setup and breakdown of volunteer events.
Coordinate materials needed for volunteer kit-production activities.
Work collaboratively across RAFT to ensure volunteer projects align with organizational and production needs.
Support purchasing, inventory management, and production planning using NetSuite.
Create and maintain Bills of Materials (BOMs) for RAFT’s STEAM learning kits.
Prepare purchase orders and coordinate with suppliers.
Maintain accurate inventory records and help investigate discrepancies.
Complete kit builds and inventory transactions in NetSuite.
Support retail operations, including Point of Sale transactions, as needed.