Volunteer and Community Partnership Coordinator

Acenda Integrated Health•Sicklerville, NJ

About The Position

As an integrated health organization, Acenda values the use of evidence-based practice or EBP's. This position functions within the agency's policies and procedures, operates according to the program operations manual, and meets communication, supervision, and program quality requirements. The role involves communicating programmatic or job-related concerns and suggestions for improvement to the supervisor, as well as any performance concerns or training needs. The individual will conduct themselves in a professional manner that positively reflects the agency culture, demonstrating competent written and verbal communication with referral sources and external customers. They will be attentive and responsive to customer needs in a helpful, supportive, and timely manner, and work collaboratively with coworkers and agency staff to effectively communicate and problem-solve. The role ensures adherence to program obligations (contractual, licensing, Medicaid, etc.), follows program policies and procedures, and encourages the same in others. The individual will educate themselves on issues impacting the program population and operate conscientiously in accordance with the program budget. They will ensure the quality and accuracy of written and verbal communications, submit documentation within program requirements, and attend agency and program meetings and training within established time frames, playing an active role in enhancing agency and program operations. The position requires providing culturally competent service delivery, upholding ethical standards in accordance with the Social Work Code of Ethics, and providing appropriate intervention strategies, adjusting services accordingly. Other related duties may be assigned.

Requirements

Workplace Code of Conduct and Ethics
Interpersonal Communication
Collaboration and Teamwork
Cultural Competence and Adaptability
Screening and Assessment
Care Planning and Coordination
Systems-Oriented Practice
Practice-Based Learning and Quality Improvement
Technologically Proficient
Must have and maintain a valid driver's license with an acceptable driving record
Must be able to exercise independent thinking and good judgment under all circumstances.
Must be able to analyze work, set goals, develop plans, and utilize time effectively and efficiently.

Nice To Haves

Substance Use Disorder Programs: Establishes rapport, gathers clinical data, assesses readiness for treatment; and applies criteria for diagnosis
Screens for psychoactive substance toxicity, intoxication, withdrawal symptoms, co-occurring mental health conditions, and risk of harm to self or others.
Interprets screening results to determine treatment priorities
Children and Youth Programs: Demonstrates knowledge of age-appropriate developmental milestones.
Formulates measurable, individualized treatment goals and objectives.
Housing Support Services for Homeless Clients: Applies evidence-based or accepted case management practices.
Demonstrates communication and advocacy skills.
Understands and complies with Fair Housing rules and regulations.
Security Personnel Only: Understands and complies with the agency's channel of communication
Understands the distinction between administrative and clinical seclusion or restraint.
Knows how to respond appropriately to critical incidents and unusual events.

Responsibilities

Functions within the agency's policies and procedures.
Operates according to the program operations manual.
Meets communication requirements
Meets supervision requirements
Meets program quality requirements
Communicates programmatic or job-related concerns to supervisor and makes suggestions for improvement in an appropriate and timely manner
Communicates any performance concerns or training needs to the supervisor in an appropriate and timely manner
Conducts self in a professional manner that positively reflects the agency culture
Demonstrates competent written and verbal communication with referral sources and external customers
Attentive and responsive to customer needs in a helpful, supportive, and timely manner.
Works collaboratively with coworkers and agency staff to effectively communicate and problem-solve
Meets obligations of the program (contractual, licensing, Medicaid, etc.)
Follows program policies and procedures and encourages the same in others
Educates self on issues impacting the program population
Operates conscientiously in accordance with program budget (i.e., use of client engaging funds, office supplies)
Ensures quality and accuracy of written and verbal communications
Submits documentation within program requirements
Attends agency and program meetings and training within established time frames
Plays an active role in meetings and training designed to enhance agency and program operations
Provides culturally competent service delivery
Upholds ethical standards in accordance with the Social Work Code of Ethics
Provides appropriate intervention strategies and adjusts services accordingly
Performs other related duties as assigned.