Voice, Video & Collaboration Engineer

Qbe•Doral, FL

2d•Onsite

About The Position

QBE, LLC is seeking a Voice, Video & Collaboration Engineer to support the SCITES 2 program onsite at U.S. SOUTHCOM in Doral, FL. This role supports enterprise voice, video, collaboration, conferencing, and AV services in a secure DoD environment. The ideal candidate will provide hands-on engineering, troubleshooting, sustainment, documentation, and architecture support for mission-critical communications systems.

Requirements

Security+ or equivalent IAT Level II Certification.
BA/BS in a field relevant to Collaboration Engineer role (additional experience may be substituted for degree requirements).
High School diploma plus 4 years of additional experience, or an Associate’s degree plus 2 years of additional experience, may substitute for a Bachelor’s degree.
A relevant Master’s degree may count for 2 years of experience; a relevant PhD may count for 4 years.
5+ years of experience with 2+ years of relevant VTC, AV, Production and/or Collaboration Service experience.
Experience with network documentation, including security compliance, configuration management, and centralized authentication.
Experience creating and communicating complex information technology documentation to diverse audiences.
Must have an active secret clearance.
Must be eligible to obtain and maintain a TS/SCI clearance.

Nice To Haves

Extron AV Associate Certification.
Cisco Certified Network Professional (CCNP) Collaboration.
Experience at a DoD Combatant Command (e.g., SOUTHCOM, NORTHCOM, CENTCOM, CYBERCOM, INDOPACOM, EUCOM, AFRICOM, STRATCOM, TRANSCOM, SOCOM, SPACECOM) or a component is desired.

Responsibilities

Serving as the builds engineer, leading coordination for AV installations within the command.
Leading and coordinating AV installation projects, including mounting TVs, installing Extron systems, and supporting large conference room builds.
Collaborating extensively with the Directorate of Public Works (DPW) and the cable team to ensure proper infrastructure and installation of AV equipment.
Assisting and coordinating with external contractors (e.g., AV3) for large-scale conference room and collaboration space builds.
Supporting multidisciplinary teams responsible for Video Teleconferencing (VTC), Audiovisual (AV), and Production services to ensure mission success.
Creating, updating, maintaining, and interpreting required Body of Evidence (BOE) documentation for collaboration systems.
Assisting management and internal teams in navigating the client’s accreditation process for communication and media platforms.
Documenting responses to required controls and maintaining a robust library of technical documentation and network diagrams.
Maintaining system baselines and configuration management items, including security monitoring for all collaboration hardware.
Collaborating with all stakeholders to ensure complete and functioning systems that meet performance and security requirements.
Recommending and implementing process improvements to streamline VTC and Voice service delivery.
Troubleshooting and resolving issues related to VTC, AV, and collaboration platforms.
Providing technical support and guidance to end-users and team members.