Vocational Employment Specialist | Job Coaching & Career Support

Brightli • Saint Peters, MO

5d • Hybrid

About The Position

At Firefly, our mission is to help people build the life they choose through advocacy, personalized care, education, and unwavering belief. As a Vocational Support Specialist, you will help individuals recognize their strengths, develop workplace skills, explore career opportunities, and succeed in meaningful employment. This is an opportunity to build trusted relationships, connect people with inclusive employers, encourage greater independence, and see the real impact of your work. At Firefly, we do not create magic. We build belief. Belief that leads to independence, joy, and lives people are proud to call their own. Through career planning, job coaching, skill development, and employer partnerships, you will help transform possibility into progress. We are looking for an encouraging, resourceful, and adaptable Belief Builder who is ready to support each person’s unique path toward employment and independence.

Requirements

• Possess a high school diploma or equivalent
• Build positive and respectful relationships with clients, employers, referral sources, community partners, and team members
• Understand disabilities, workplace inclusion, assistive technology, and reasonable accommodations, or demonstrate a willingness to learn
• Communicate clearly through coaching, instruction, employer engagement, and written documentation
• Organize multiple client needs, appointments, employment activities, and reporting requirements
• Work independently in community and employment settings while collaborating with the Firefly team
• Adapt to client and employer needs, including occasional evening, weekend, or overnight hours when required
• Travel throughout Wentzville, St. Peters, and surrounding communities to support clients and engage employers

Nice To Haves

• Offer an associate or bachelor’s degree in rehabilitation, human services, social services, education, psychology, business, or a related field preferred
• Bring experience in vocational rehabilitation, supported employment, job coaching, case management, disability services, social services, or a related field preferred

Responsibilities

• Coach individuals as they develop career goals, workplace skills, confidence, and greater independence
• Guide clients through career exploration, job seeking, onboarding, workplace adjustment, and long-term employment success
• Build relationships with local employers to create inclusive employment, training, and work-based learning opportunities
• Develop individualized service plans based on each person’s strengths, abilities, preferences, and goals
• Provide on-site and off-site job coaching, skill development, and personalized workplace support
• Teach interviewing, workplace communication, problem-solving, professional behavior, job retention, and independent living skills
• Partner with employers to identify reasonable accommodations, promote disability inclusion, and support positive workplace relationships
• Coordinate transportation, benefits support, work-based learning experiences, and other services connected to client goals
• Advocate for clients while collaborating with employers, referral sources, families, and community partners
• Respond to workplace concerns or crises with professionalism, sound judgment, and individualized support
• Monitor client progress, service authorizations, utilization, and employment outcomes
• Maintain accurate documentation and communication in accordance with confidentiality, contractual, CARF, and organizational standards

Benefits

• Employee Assistance Program – 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost
• Mileage Reimbursement – Company paid for work functions requiring travel
• Employee Discounts – Hotels, Theme Parks & Attractions, College Tuition
• Paid time off: full-time employees receive an attractive time off package to balance your work and personal life
• Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more
• Top-notch training: initial, ongoing, comprehensive, and supportive
• Career mobility: advancement opportunities/promoting from within

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED