Vocational Floor Coordinator (30052)

We Do Life...TogetherWaterbury, CT
$20 - $24Onsite

About The Position

The Floor Coordinator position provides operational oversight of ICES Inc.'s Vocational Programs, which include employment, day, and/or community integration services for individuals with developmental disabilities. Reporting to the Vocational Program Manager, this role involves supporting the management of the Day Program by implementing Individual Programs (IPs), conducting staff training, and ensuring accurate Therap documentation. The Floor Coordinator will also assist with scheduling, participate in meetings, write reports, and maintain compliance with agency policies and Department of Developmental Services (DDS) guidelines. A strong understanding of vocational program operations and supporting systems like Therap, EVV/Sandata, WebResDay, Relias, and Paycom is essential, as is proficiency in Microsoft 365 tools (Outlook, Word, Excel, SharePoint). Previous experience in a Vocational Program and with supervising/training staff is preferred.

Requirements

  • High school diploma or general education degree (GED).
  • At least one year experience working with Individuals with developmental disabilities in an educational/vocational setting preferred.
  • Knowledge and experience with Microsoft Office, including Word, Excel, and SharePoint.
  • Valid driver’s license and safe driving record.
  • Software proficiency including Microsoft 365, Therap, and Paycom.
  • Ability to work well under pressure and achieve results in a fast-paced environment.
  • Leadership Skills
  • Ability to work independently and as a team member
  • Multitasking abilities
  • Initiative / results oriented
  • Excellent interpersonal and coaching skills
  • Solid problem-solving abilities
  • Professionalism
  • Self-motivator
  • Excellent verbal and written communication skills

Nice To Haves

  • At least one year experience working with Individuals with developmental disabilities in an educational/vocational setting.
  • Similar experience working in a Vocational Program.
  • Previous experience with supervising and training staff.

Responsibilities

  • Monitor daily operations of the program and assist in ensuring our program meets the vocational, emotional, social, medical, clinical, and physical needs of each Individual utilizing services.
  • Assign Direct Support Professionals (DSPs) to Individuals, ensuring daily compliance ratio.
  • Collaborate with staff members to plan or develop programs of events /schedules of activities.
  • Meet with managers or other administrators to stay informed of changes affecting program operations.
  • Ensure staff is engaging with Individuals and following Individualized plans.
  • Share any staffing/ Individuals concerns with Vocational Managers.
  • Understand, follow, and enforce all policies and procedures.
  • Understand and assist with scheduling and attendance, utilizing Paycom and Time Station as directed.
  • Participate in personnel processes and assist the Vocational Department in orienting, training, and developing new DSPs as needed.
  • Provide training to staff and Individuals on all activities, jobs, and job checklist.
  • Train DSPs in proper operational procedures and explain company policies.
  • Ensure IP data has been documented in Therap by staff prior to their shift ending.
  • Work alongside and assist our Training/Support Program Coordinator to ensure staff are trained to record data appropriately.
  • Send daily reports to managers of any missing data on Therap.
  • Participate in IP’s and biannual meetings, write reports, and ensure DDS and agency compliance.
  • Develop a strong understanding of the workings of each department and team in the company.
  • Attend mandatory trainings and administrative meetings.
  • Maintain required ICES Inc. trainings and certifications.
  • Work direct care and be on the floor as needed.

Benefits

  • $500 longevity incentive after one year of employment
  • Longevity incentives grow over time
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