VMI Technician

Airgas•Union Gap, WA

3d•$25 - $29•Onsite

About The Position

The VMI technician will be responsible for implementing and maintaining a Vendor Managed Inventory (VMI) program located at a wide variety of customer locations. The responsibilities include order placement, product deliveries, and reporting about customer day-to-day operations to various stakeholders within Airgas. VMI technicians provide customers with industry knowledge related to best practices and innovative product offerings.

Requirements

High school diploma or the equivalent, five years related experience and/or training or the equivalent combination of education and experience.
Minimum of one to three years of experience in an industrial retail, inside sales, customer service and/or inventory control related position.
Experience using SAP or similar software systems.
Intermediate computer skills with a strong command of basic data input and extraction using standard productivity suites (e.g., Google Workspace).
Proven ability to work effectively under deadlines and with little supervision and to complete a high volume of paperwork accurately and on time.
Ability to clearly communicate by phone, email or in person with customers, sales staff, Branch Manager and all the other branch personnel. Must be able to work with a wide variety of people with different personalities and backgrounds.
May be required to operate a forklift in the warehouse.
Ability to read and comprehend safety data sheets.
Must be able to operate in a drug‐free workplace.
Candidates must have valid employment authorization in the U.S. and must not require visa sponsorship now or in the future.

Nice To Haves

Prior industrial gas experience.

Responsibilities

Welcoming point of contact with Airgas customers regarding gasses, hardgoods, or other equipment.
Collaborates on and coordinates local VMI programs including delivery of product, restocking and re‐supply as necessary.
Provides area supply chain managers, account managers and branch managers with updates related to the customer VMI program.
Enters orders in SAP and researches products as necessary.
Follows up on back orders and provides helpful insights to various customers.
Works together with account managers to maintain continuity in pricing strategies for each account.
Identifies additional items that could be supplied and nurtured through the VMI program. Helps to quote and sample new products for customers.
Orders product to ensure proper inventory levels are met. Communicates inventory requirements and changes to the supporting branch.
Partners with Area Supply Chain Manager to update inventory levels at local branches.
Helps establish Min/Max levels based on delivery cycle and customer stock level requirements.
Supports inventory health at customer sites. Reviews customer usage and suggests thoughtful adjustments to product levels to optimize flow and product turn.
Communicates customer concerns and questions to proper Airgas personnel.
Ensures the ongoing care and maintenance of Airgas vehicles.
Attains customer signatures on delivery documents. Updates database system to close out delivery ticket information on a daily basis.
Evaluates and guides new delivery points for accessibility and safety for our drivers.
Maintains VMI System by cleaning, organizing and re‐labeling bins. Organizes production additions and deletions.
Provides emergency response support for the area.
Provides initial troubleshooting support and resolution for VMI equipment.
Shares industry knowledge with various levels within the customer's organization.
Mentors and shares knowledge with various personnel within Airgas.