VMI Specialist

Shepherd Electric Supply•Tidewater, FL

5d•$22 - $25•Onsite

About The Position

VMI — Vendor Managed Inventory — is one of the most visible ways Shepherd delivers reliability directly to contractor job sites. The VMI Specialist is where that reliability becomes personal: you are Shepherd’s on-site presence, embedded with the customer, owning the inventory and service that keep their project moving. This role is a dedicated, full-time assignment to a major customer project expected to run approximately three to four years. For the life of that project, you are the face of Shepherd on-site — managing inventory, replenishing material before it runs short, coordinating with the customer’s team, and holding service levels steady from day one through project close-out. When the Specialist runs the site well, the customer never has to think about material — it is simply there, correct, and on time. That consistency, sustained over years, is what turns a single project into a lasting partnership.

Requirements

High school diploma or equivalent required
2+ years of VMI, warehouse, inventory, or logistics experience; prior customer-facing or job-site experience strongly preferred
Demonstrated ownership of inventory accuracy and replenishment in a fast-paced environment
Strong communication skills and professional presence for daily customer interaction
Familiarity with warehouse management systems and standard computer tools (email, Excel)
DOT physical certificate required for delivery duties, or ability to obtain prior to first delivery
Ability to stand for extended periods and perform physical tasks including lifting up to 50 lbs. using proper technique
Valid driver’s license required
Strong attention to detail and commitment to getting things right the first time
Dependable attendance and a team-oriented mindset
Willingness to commit to a multi-year, site-based project assignment
Ability to successfully complete pre-employment screening requirements

Nice To Haves

prior customer-facing or job-site experience strongly preferred

Responsibilities

Own on-site inventory for the assigned project — counts, bin and storage organization, stocking levels, and discrepancy resolution — so the customer always has what the job requires
Maintain accurate inventory records on-site and in the system; investigate and resolve discrepancies the same day they are identified, not after they compound
Set and maintain organized, well-labeled storage so material is easy to find, easy to count, and never lost on-site
Monitor usage patterns and adjust stocking levels proactively as project phases and demand shift
Anticipate material needs and trigger replenishment before stock runs short — the customer should never wait on Shepherd
Pick, verify, and stage replenishment orders accurately; catch errors on-site, not in front of the customer
Coordinate replenishment timing with the branch, purchasing, and delivery so material arrives ahead of demand, not behind it
Manage returns, overages, and damaged material cleanly, keeping records and inventory aligned
Serve as the primary Shepherd point of contact on-site — professional, responsive, and trusted by the customer’s team
Coordinate with the customer’s project leadership on schedules, priorities, upcoming phases, and material forecasts so Shepherd stays ahead of the need
Resolve day-to-day material and service questions on-site; escalate larger issues early and with a recommended path forward
Communicate proactively with the VMI Manager, branch teams, and dispatch so the wider team stays aligned to what the project requires
Hold agreed service levels steady across the full three-to-four-year project life — through volume spikes, phase changes, and staffing pressure
Track and report on inventory accuracy, fill rate, and replenishment performance so the customer and Shepherd leadership have clear visibility
Identify recurring issues and drive root-cause fixes rather than repeating the same corrections
Document site processes so coverage and continuity hold up when you are out — the project should not depend on a single day of your presence
Ensure any VMI vehicle assigned to the project is loaded correctly, maintained, and ready — accurate and efficient every day
Run the jobsite VMI process end to end: staging, delivery to point of use, and put-away, with accuracy verified before hand-off
Represent Shepherd professionally on every job-site interaction — on time, accurate, and courteous
Complete daily vehicle and equipment checks and report issues before they disrupt operations
Keep on-site storage and staging areas organized, clean, and safe at all times
Follow all Shepherd and customer job-site safety requirements without exception; identify and report hazards before they become incidents
Flag issues early — inventory shortfalls, vehicle concerns, order discrepancies — before they reach the customer
Support the broader VMI team and step up for coverage when the operation needs it