VMI Services Representative (Inventory)

Werner•Madison, WI

4d•$25 - $30•Onsite

About The Position

The Inventory Services Representative serves as a vendor partner to customers by managing the customers’ onsite inventory. This position will require the ability to drive a company van for daily inventory checking/monitoring.

Requirements

High School Degree is required.
Maintain a valid driver’s license.
1-3 years of customer service experience.
Previous experience communicating to customers via email, phone and in person.
Basic proficiency in Microsoft Excel and Outlook.
Basic arithmetic, subtraction, multiplication, and division skills are required.

Responsibilities

Provide onsite inventory services for assigned customers following designated route for assigned territory.
Maintain and update customer contact information in the Inventory Service’s route guide.
Maintain and update customers’ vendor managed inventory lists, product life cycle, minimum/maximum order quantities, and locations.
Respond to customer inquiries and service requests in a timely manner.
Replenish customers’ inventory levels based off set minimum & maximum inventory levels.
Monitor inventory consumption levels, consult with customer, and adjust reorder points as appropriate.
Maintain cleanliness and organization of managed onsite inventory areas.
Complete order entry and manage customer backorders in our enterprise resource planning (ERP) software.
Participate in customer quarterly business reviews.