VMI Services Representative (Inventory)

Werner Electric Supply • Madison, WI

4d • Onsite

About The Position

The Inventory Services Representative serves as a vendor partner to customers by managing the customers’ onsite inventory. This position will require the ability to drive a company van for daily inventory checking/monitoring.

Requirements

• High School Degree is required.
• Maintain a valid driver’s license.
• 1-3 years of customer service experience.
• Previous experience communicating to customers via email, phone and in person.
• Basic proficiency in Microsoft Excel and Outlook.
• Basic arithmetic, subtraction, multiplication, and division skills are required.

Responsibilities

• Provide onsite inventory services for assigned customers following designated route for assigned territory.
• Maintain and update customer contact information in the Inventory Service’s route guide.
• Maintain and update customers’ vendor managed inventory lists, product life cycle, minimum/maximum order quantities, and locations.
• Respond to customer inquiries and service requests in a timely manner.
• Replenish customers’ inventory levels based off set minimum & maximum inventory levels.
• Monitor inventory consumption levels, consult with customer, and adjust reorder points as appropriate.
• Maintain cleanliness and organization of managed onsite inventory areas.
• Complete order entry and manage customer backorders in our enterprise resource planning (ERP) software.
• Participate in customer quarterly business reviews.

Benefits

• Medical, Dental, and Vision Insurance
• Short & Long-Term Disability Insurance
• Life and AD&D Insurance
• 401(k) Retirement Plan with company match
• Paid holidays, vacation, personal, and sick days
• Pet Insurance
• Identity Theft Protection
• Accident Insurance & Critical Illness Coverage
• Tuition Reimbursement
• Annual bonuses and merit increases based on performance
• Employee Assistance Program (EAP)
• Wellness Programs
• Employee Resource Groups (ERG)
• Career Development & Leadership Training
• Paid Parental Leave

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED