Vitreoretinal Account Manager- North Carolina

Alcon

12h•Remote

About The Position

At Alcon, we're passionate about enhancing sight and helping people see brilliantly. With more than 25,000 associates, we innovate fearlessly, champion progress, and act swiftly to impact global eye health. We foster an inclusive culture, recognizing your contributions and offering opportunities to grow your career like never before. Together, we make a difference in the lives of our patients and customers. Are you ready to join us? This role is part of Alcon's Sales & Sales Support function, a team that helps provide access to products across all channels in an effort to drive customer satisfaction with eye care professionals to help people see brilliantly. The Sr. Associate II, Surgical Field Sales (Professional Path) is primarily responsible for achieving sales targets by selling surgical ophthalmic products in the assigned territory. You will build strong professional relationships with customers, address their needs promptly, and ensure high customer satisfaction through product demonstrations and support.

Requirements

Bachelor’s Degree or Equivalent years of directly related experience (or high school +10 yrs; Assoc.+6 yrs; M.S.)
The ability to fluently read, write, understand, and communicate in English
2 Years Proven Experience

Nice To Haves

Strong medical device sales experience
Consultant experiences for high end medical consumables or capital equipment

Responsibilities

Achieve sales targets for specific accounts or territories by promoting and selling Alcon products through various sales activities
Develop relationships with key opinion leaders and high-volume users while discovering and developing new business opportunities
Implement a sales plan and strategy, visiting customers frequently to provide necessary support
Conduct events and meetings to update customers on products, services, and prices, and create and maintain a customer database
Conduct competitive market analysis to maintain Alcon's product market share and react to competition by assessing the market
Provide timely reports and ensure accurate and timely documentation of sales activities and customer interactions according to company needs
Selling and achieving quota on full product mix of posterior and combined (CAT/VIT) procedural products to include: Capital Equipment (CONSTELATION VISION SYSTEM, PUREPOINT LASER, and NGENUITY), Consumable Procedural Paks including Custom/Pit Paks, Grieshaber Disposables, Laser Probes, Tamponades and Misc. Stand Alone Products
Act as the single point of accountability for accounts’ vitreoretinal needs while collaborating with a wide variety of external personnel. These personnel include but are not limited to Surgeons/Clinicians, O.R. Staff, Purchasing, Administration, Biomed, Infection Control, Central Sterile and other Departments who have decision-making authority on the usage and purchase of Alcon product(s) within the following environments: Hospitals, Teaching Institutions, Ambulatory Surgery Centers and Corporate Account Entities.
Initiate current and future sales opportunities by educating and building business/professional relationships within major instructing hospitals and academic programs and associated hospitals
Facilitate the strategic training and education of our vitreoretinal equipment and consumable portfolio to deliver accurate DFU and company messaging to key physicians/residents/fellows to drive present/future advocates of Alcon's surgical products
Coordinator of all vitreoretinal wet lab and training activities across all Alcon functional groups
Manages expenses within prescribed guidelines
Implement Vitreoretinal Marketing Brand Plans as advised
Facilitate demo processes to drive capital equipment and pull-through consumable sales
Maintain territory administrative records as advised per appropriate IT CRM systems
Coordinate joint selling opportunities with Cataract and Refractive teammates
Support and implement Corporate Account contracts
Coordinate service repairs for the equipment and reporting of any quality issues from Alcon’s vitreoretinal portfolio to Medical Safety
Physical ability to transport equipment in and out of surgical facilities for demo purposes
Ability to meet routine overnight travel requirements given expansive geographies
Accessible to external customers for routine after hours communications (evenings/weekends) to assist with Alcon vitreoretinal technology questions and needs due to emergency/trauma surgery