About The Position

At Alcon, we're passionate about enhancing sight and helping people see brilliantly. With more than 25,000 associates, we innovate fearlessly, champion progress, and act swiftly to impact global eye health. We foster an inclusive culture, recognizing your contributions and offering opportunities to grow your career like never before. Together, we make a difference in the lives of our patients and customers. The Vitreoretinal Account Manager is responsible for achieving sales targets of posterior and combined procedural products, including capital equipment and consumables, within hospitals, teaching institutions, ambulatory surgery centers, and corporate accounts. This role involves partnering with various stakeholders such as surgeons, OR staff, and purchasing departments, facilitating education and training on Alcon’s vitreoretinal portfolio, managing expenses, supporting marketing plans, coordinating demos, and ensuring service and quality standards.

Requirements

  • Bachelor’s Degree or Equivalent years of directly related experience (or high school +10 yrs; Assoc.+6 yrs; M.S.)
  • The ability to fluently read, write, understand and communicate in English
  • Over five years of sales experience, preferably in high-end medical devices or capital equipment consultative selling
  • 2 Years of Proven Experience

Nice To Haves

  • Manage your own workload and schedule while hitting your set targets
  • Build positive working relationships to achieve positive goals and business objectives
  • Balance experiencing new environments and working autonomously in a remote sales environment

Responsibilities

  • Achieve sales quotas for posterior and combined (CAT/VIT) procedural products, including Capital Equipment (UNITY VCS, CONSTELLATION VISION SYSTEM, PUREPOINT LASER, and NGENUITY), Consumable Procedural Paks, Grieshaber Disposables, Laser Probes, Tamponades, and other standalone products.
  • Serve as the primary contact for accounts' vitreoretinal needs, collaborating with various external personnel such as Surgeons/Clinicians, O.R. Staff, Purchasing, Administration, Biomed, Infection Control, Central Sterile, and other decision-makers.
  • Engage with Hospitals, Teaching Institutions, Ambulatory Surgery Centers (ASCs), and Corporate Account Entities.
  • Educate key physicians, residents, and fellows on Alcon’s vitreoretinal equipment and consumables to promote proper usage and company messaging in accordance with Marketing Brand Plan guidance
  • Coordinate vitreoretinal wet lab and training activities across all Alcon functional groups.
  • Manage expenses within prescribed guidelines.
  • Facilitate demo processes to drive sales of capital equipment and consumables.
  • Maintain territory administrative records in appropriate IT CRM systems.
  • Coordinate joint selling opportunities with Cataract and relevant U.S. Surgical teammates.
  • Support and implement Corporate Account contracts.
  • Coordinate service repairs for Alcon vitreoretinal equipment and report quality issues to Medical Safety.
  • Transport equipment for demo purposes and meet routine overnight travel requirements.
  • Be accessible for after-hours communications to assist with Alcon vitreoretinal technology questions and needs.
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