Visual Merchandiser - Branson Landing

H&M Group•Branson, MO

2d•$19 - $21•Onsite

About The Position

As a Visual Merchandiser at H&M, you contribute to an inspiring, elevated, and consistent customer experience by implementing visual standards and commercial excellence. You execute visual, commercial, and styling curation for the store according to visual and commercial guidelines, and use trend and competitor awareness to inform, coach, upskill, and develop colleagues. The role includes planning and executing store visual activity, campaigns, product presentation, styling, windows, customer flow, and in-store communications. You work with Store Management, Area Visual Managers, Facilities Management, and Area and Sales Market teams to meet sales goals, maintain brand standards and store routines, and support customer satisfaction. You also coach the Store team, build visual and commercial capability, and keep the store’s sales floor and back of house clean, organized, and safe. The expected base salary range is $18.60–$21.39 per hour. This is a non-exempt, hourly position. The posting notes that duties may include additional responsibilities assigned at the company’s discretion.

Requirements

Curiosity and creativity, with a proactive, solution-focused, and flexible approach.
Effective communication skills and the ability to achieve results across functions.
Fashion interests and leadership skills, with the ability to apply visual and commercial experience in a dynamic environment.
Experience using a solution-focused approach to improve product presentation and commercial execution in a store.
Good knowledge of visual, commercial, and operational best practices, routines, and tools.
Ability to manage, follow up, and act on the selling equation and weekly sales reports.

Responsibilities

Contribute to the total omnichannel customer experience by ensuring visual and commercial curation follows store guidelines.
Represent yourself and the H&M brand positively during direct customer interactions.
Organize and plan workload according to the store activation plan, adapting to business needs in collaboration with Store Management and the Area Visual Manager.
Launch and maintain global campaigns and sale activities on time and in accordance with H&M brand standards.
Ensure good garment care and stock levels, and provide allocation input to Store Management and Area teams.
Follow up on sales reports and KPIs, identify visual and commercial opportunities, and prioritize actions with Store Management.
Create and follow through on actions to improve customer satisfaction and achieve sales targets, store goals, and budget objectives.
Follow procedures, omnichannel best practices, operational routines, legal requirements, and store communications.
Stay current on fashion, trends, styles, products, brands, competitors, and relevant influencers; use trend awareness to anticipate customer needs and enhance the in-store experience.
Share fashion trends, seasonal changes, visual and commercial information, in-store communications, and price perception with Store teams.
Coach and develop Store team members’ visual and commercial skills to ensure high-quality product and commercial presentation.
Support daily routines and best practices that maintain consistent visual and commercial standards while sustaining customer service engagement.
Develop and coach talent, provide onboarding training to new colleagues, and organize and deliver visual and commercial upskilling.
Complete Visual Competencies and Commercial 4 All training in line with Regional and Sales Market learning and development goals.
Support Sales Market and Area teams with store expansion projects.
Execute visual and commercial curation and styling according to the commercial calendar, allocation, store activation plan, fashion trends, mood boards, and guidelines.
Carry out sample-picking routines, including selecting stockroom garment quantities, accessories, and shoes to create clear trends and stories.
Execute window displays and styling according to guidelines to create an inspirational and commercial customer experience.
Maintain commercial layouts and fixtures to support customer flow and effective trend-story placement.
Maintain price signs in windows and throughout the store in accordance with global strategy, guidelines, and Sales Market requirements.
Work with Facilities Management to ensure lighting works correctly and highlights products and display forms.
Maintain and care for display forms and interior materials, including fixtures and fittings, with sustainability in mind.
Work with the Area Visual Manager to maintain store navigation in line with current guidelines and store layout.
Ensure sufficient quantities of sale and other activity materials, including point-of-sale materials, in accordance with local routines.
Keep the sales floor and back of house clean, organized, and safe according to local security guidelines.