Visual Media Specialist

The Calgary ZooCalgary, AB
Hybrid

About The Position

The Wilder Institute/Calgary Zoo is seeking a permanent, full-time Visual Media Specialist to join their Communications team. This role involves creating compelling photo and video content to support and amplify the work of teams across the organization. The ideal candidate will have strong visual storytelling skills, a passion for wildlife conservation, and hands-on experience in photography and videography. The Visual Media Specialist is responsible for capturing, producing, and delivering high-quality photography and video content that supports internal teams and advances organizational storytelling. This is a production role directly involved in filming, photographing, and editing content for campaigns, digital platforms, internal communications, and field and onsite activities. The role ensures visual assets are delivered in a timely manner and align with brand standards and strategic priorities. The position also includes participation in off-site field conservation work and onsite activities to document authentic moments that showcase animal welfare, wellbeing, and conservation impact.

Requirements

  • Diploma or degree in Communications, Media, Film Production, or a related field, or an equivalent combination of education and relevant experience.
  • 3–5 years of professional experience in photography, videography, or multimedia content production.
  • Strong skills in photography and videography, including lighting, composition, filming, and post-production editing using industry-standard software.
  • Proven ability to produce engaging visual content for digital platforms and organizational storytelling.
  • Strong understanding of visual storytelling, brand consistency, and content adaptation across channels.
  • Highly collaborative, with the ability to manage multiple assignments and respond to shifting priorities.
  • Strong attention to detail, problem-solving skills, and ability to meet tight deadlines.
  • Sound judgment, professionalism, and the ability to handle sensitive information with discretion.
  • Applicants must be legally entitled to work in Canada.

Nice To Haves

  • Experience capturing people and wildlife in outdoor, field-based, or dynamic environments is considered an asset.

Responsibilities

  • Capture and produce high-quality photography and video content across onsite, field, and offsite locations to support organizational storytelling and internal team needs.
  • Film, photograph, and edit content for campaigns, social media, internal communications, events, and digital platforms, including capturing animal behavior, enrichment activities, staff interactions, guest experiences, and conservation work in action, as well as field conservation and offsite project activities.
  • Create short-form and longer-form video content, including basic scripting, sequencing, and post-production editing.
  • Contribute to evolving visual storytelling practices by staying current with trends in digital content creation.
  • Support internal teams by responding to requests for visual content and delivering timely, channel-ready assets.
  • Collaborate with Communications and Marketing teams to ensure consistent brand alignment across visual content.
  • Build strong working relationships across departments to ensure effective coordination and content delivery.
  • Provide photography and videography coverage for guest-facing onsite special events and seasonal programming.
  • Support internal communications by recording People Leader meetings and Town Halls, including facilitating live streaming for remote employees via Microsoft Teams.
  • Maintain and organize the digital photo and video library, ensuring assets are accurately catalogued and accessible.
  • Oversee and coordinate scheduling and publication of content on digital screens and screen savers.
  • Other duties and responsibilities as assigned.

Benefits

  • Competitive compensation
  • Vacation and flex days entitlement
  • Flexible benefits plan, including a health spending account
  • Employer matching RRSP program
  • Discounts on food, beverage, and merchandise
  • Participation in the Staff Pass Benefit plan
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