Visual Keyholder

COS•Atlanta, GA

16h•Onsite

About The Position

As a Visual Merchandiser, you play a pivotal role in shaping an exceptional in-store customer journey. With a keen eye for aesthetics and a strong commercial mindset, you bring the brand’s vision to life—elevating the collection in a way that is both inspiring and aligned with business goals. Your work not only enhances the visual appeal of the store but also drives customer engagement and sales performance.

Requirements

Customer-Centric Mindset: Understanding of how to elevate in-store experiences through impactful visual storytelling and exceptional customer service.
Visual Merchandising Standards: Skilled in executing brand visual guidelines, including window displays, mannequin styling, and in-store presentation to enhance commercial impact.
Fashion Knowledge: Strong understanding of current fashion trends, silhouettes, and seasonal styling, with a passion for translating them into compelling visual displays.
Commercial Awareness: Some experience in using KPIs, sales data, and customer feedback to inform visual merchandising decisions and drive store performance.
Communication You have a genuine interest in people, communicate clearly, and actively listen to understand their perspectives and needs.
Adaptability & Flexibility: Adaptable and responsive to changing priorities and customer requests.
Eager to learn: Open to continuous learning and actively seeks opportunities for personal and professional growth.
Comfortable working varied hours, including evenings, weekends, and holidays.

Responsibilities

Delivering an excellent customer experience through expert styling advice, deep product knowledge, and a visually compelling store environment
Interpreting sales data and customer insights to inform and execute the store’s visual direction
Designing and installing impactful window displays that reflect seasonal trends and brand identity
Styling mannequins and creating outfit combinations that inspire and influence customer purchasing decisions
Merchandising the shop floor in alignment with company guidelines to ensure a cohesive and commercial presentation
Supporting the sales team in daily store operations and contributing to a seamless customer experience
Setting and maintaining high visual merchandising standards, while training and mentoring team members to uphold consistency
Acting as a brand ambassador, ensuring every visual element contributes to a memorable and engaging customer journey

Benefits

25% staff discount across all H&M Group brands—available both in-store and online.
H&M Incentive Program (HIP)
Dental & Vision Plans
401 (k)
Paid Time Off- including your birthday!
Health Savings Account (HSA)
Life & Disability protection
Employee Assistance program (EPA)
Commuter Benefits
Pet Insurance