Visual Keyholder-Part Time
H&M Group•New York, NY
•$24 - $27•Onsite
About The Position
As a Visual Merchandiser, you play a pivotal role in shaping an exceptional in-store customer journey. With a keen eye for aesthetics and a strong commercial mindset, you bring the brand’s vision to life—elevating the collection in a way that is both inspiring and aligned with business goals. Your work not only enhances the visual appeal of the store but also drives customer engagement and sales performance.
Requirements
- Customer-Centric Mindset: Understanding of how to elevate in-store experiences through impactful visual storytelling and exceptional customer service.
- Visual Merchandising Standards: Skilled in executing brand visual guidelines, including window displays, mannequin styling, and in-store presentation to enhance commercial impact.
- Fashion Knowledge: Strong understanding of current fashion trends, silhouettes, and seasonal styling, with a passion for translating them into compelling visual displays.
- Commercial Awareness: Some experience in using KPIs, sales data, and customer feedback to inform visual merchandising decisions and drive store performance.
- Communication You have a genuine interest in people, communicate clearly, and actively listen to understand their perspectives and needs.
- Adaptability & Flexibility: Adaptable and responsive to changing priorities and customer requests.
- Eager to learn: Open to continuous learning and actively seeks opportunities for personal and professional growth.
- Comfortable working varied hours, including evenings, weekends, and holidays.
Responsibilities
- Delivering an excellent customer experience through expert styling advice, deep product knowledge, and a visually compelling store environment
- Interpreting sales data and customer insights to inform and execute the store’s visual direction
- Designing and installing impactful window displays that reflect seasonal trends and brand identity
- Styling mannequins and creating outfit combinations that inspire and influence customer purchasing decisions
- Merchandising the shop floor in alignment with company guidelines to ensure a cohesive and commercial presentation
- Supporting the sales team in daily store operations and contributing to a seamless customer experience
- Setting and maintaining high visual merchandising standards, while training and mentoring team members to uphold consistency
- Acting as a brand ambassador, ensuring every visual element contributes to a memorable and engaging customer journey
Benefits
- 25% staff discount across all H&M Group brands—available both in-store and online.
- H&M Incentive Program (HIP)
- Dental & Vision Plans
- 401 (k)
- Paid Time Off- including your birthday!
- Health Savings Account (HSA)
- Life & Disability protection
- Employee Assistance program (EPA)
- Commuter Benefits
- Pet Insurance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
