Visual Inspection Technician - Lead

PCI Pharma Services•Madison, WI

About The Position

The Lead Visual Inspection Technician performs 100% manual visual inspection, labeling, and packaging of sterile-filled containers (vials) in accordance with applicable procedures, regulations, and safety directives across multiple sites. The position supports visual inspection, packaging, and labeling with minimal to no supervision and documents work accurately according to GMP standards and other regulations. The Lead serves as a link between team members at two manufacturing sites and Visual Inspection Management. This role provides day-to-day guidance, organizes and delegates work, promotes communication between workers and management, and models integrity and professional conduct. The Lead also supports production scheduling, training, investigations, document changes, batch-record and protocol review, metrics, qualification test kits, and process-improvement efforts.

Responsibilities

  • Perform 100% manual visual inspection, labeling, and packaging of sterile-filled vials in accordance with applicable procedures, regulations, and safety directives.
  • Support visual inspection, packaging, and labeling across multiple sites with minimal to no supervision.
  • Follow written procedures and document results neatly and precisely according to GMP standards and other regulations.
  • Perform job responsibilities in compliance with applicable regulations, standard operating procedures, and industry practice.
  • Monitor workers during production activities to ensure adherence to ethics and safety procedures.
  • Motivate workers to improve production quantity while maintaining high production standards.
  • Collaborate with management to create worker schedules and ensure they are within process capabilities.
  • Initiate Quality System Event investigations, including Event Reports, Deviations, and CAPAs, and work with management to determine probable root causes.
  • Perform document changes within the Master Control system.
  • Review protocols and manufacturing batch records and provide insight for process improvements.
  • Support the development and tracking of KPIs relating to defect rate, inspection throughput, on-time delivery, and right-first-time performance.
  • Train new employees on visual inspection requirements for liquid and lyophilized final vial products.
  • Support management in developing and maintaining visual inspection qualification test kits, as applicable.
  • Assist management with executing protocols and additional projects in a timely manner.
  • Stay current on industry trends and inform team members of new policies or procedures.
  • Facilitate communication between workers and management, answer questions, offer insight, and organize responsibilities.
  • Identify potential issues using knowledge and experience and work with management toward resolution.
  • Support team members' performance toward group objectives.
  • Maintain attention to detail and quality while completing multiple or repetitive tasks and meeting product timelines.
  • Perform other duties as assigned or as business needs require.
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service