Visual Communications Specialist

FASTSIGNS #100401 • Chicago, IL

9d • $18 - $22

About The Position

The Visual Communications Specialist combines customer interaction, sales estimating, and hands-on sign fabrication. The role handles inbound sales calls, emails, and walk-in inquiries; assists customers with product selections; prepares job estimates; and fabricates and assembles custom signs in a production shop. The position involves both office and workshop work, from processing approved estimates and communicating specifications to production through preparing, finishing, and inspecting sign products.

Requirements

• Excellent verbal and written communication skills for managing sales calls and customer relationships.
• Strong practical math skills, including geometry, unit conversions, and measurements.
• Ability to read scaled proofs, technical drawings, and work orders accurately.
• Experience with hand tools, power tools, precision cutting tools, and material assembly.
• Proficiency with basic office software and estimating tools.
• Ability to lift up to 50 lbs, stand for extended periods in a shop environment, and perform detailed manual work.

Nice To Haves

• Familiarity with design programs such as Illustrator.
• Previous experience in a sign shop, print shop, or custom fabrication environment.
• Background in inside sales, customer service, or price estimation.
• Hands-on experience with wide-format printing, laminating, or vinyl application.

Responsibilities

• Respond promptly and professionally to inbound sales calls, emails, and walk-in customer inquiries.
• Understand customer needs and recommend appropriate sign types, materials, and production techniques.
• Calculate job quotes and formal estimates using sign dimensions, materials, labor, and installation requirements in estimating software.
• Convert approved estimates into work orders and clearly communicate job details, artwork files, and specifications to production.
• Fabricate, assemble, and finish sign products, including vinyl graphics, banners, channel letters, acrylic or PVC signs, dimensional lettering, and outdoor structures.
• Prepare materials and operate production equipment, including vinyl plotters, wide-format printers, laminators, CNC routers, panel saws, and hand tools.
• Prepare substrates by cleaning and cutting them, then apply vinyl graphics accurately without bubbles or flaws.
• Inspect finished products for quality, dimensions, and compliance with client proofs before delivery or installation.

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed