Temporary-Visitors Services Clerk

State of Oklahoma • Enid, OK

5d • Onsite

About The Position

The Cherokee Strip Regional Heritage Center in Enid, Oklahoma is seeking a part-time visitor services clerk to welcome visitors from all over the country. This position is responsible for assisting with museum admission and museum store sales while offering excellent customer service and museum direction. A visitor services clerk is the welcoming face of the museum and helps create an enjoyable experience for guests. This position is under the supervision of the museum director and operations manager.

Requirements

• Knowledge of the preparation of informational material
• Knowledge of Oklahoma history
• Knowledge of visitor services functions
• Knowledge of handling money
• Knowledge of basic Point of Sales software
• Ability to establish and maintain working relationships with others
• Ability to communicate effectively both orally and in writing
• High school diploma or GED
• 1 year of customer service
• 1 year of retail operations and money handling
• Familiarity with point-of-sales software

Responsibilities

• Greet all visitors with exceptional customer service.
• Take admissions and museum store sales.
• Gives visitors directions and provides information about the museum, its contents, special interest areas, and events.
• Assists in maintaining the museum store – cleans and restocks as needed.
• Takes phone calls and messages – forwards calls to appropriate staff members.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED