Visitor Services Representative

Mark Arts Inc. • Wichita, KS

3d • Onsite

About The Position

The Visitor Services Representative serves as the primary point of contact for students, instructors, and visitors, particularly during evening hours. Responsibilities include providing excellent customer service, supporting exhibitions, and assisting with administrative duties. Mark Arts offers a dynamic, arts-focused environment with a variety of art studios, exhibition spaces, and an event center. The position requires both interaction with the public and administrative duties. This description provides an overview of the expected duties, but other tasks may arise as needed. Flexibility is essential as responsibilities can evolve. If you're someone who enjoys arts, customer service, and working in a lively, creative environment, this role could be a great fit!

Requirements

• Ability to work independently, manage deadlines, and maintain confidentiality.
• Strong communication skills and a positive, professional demeanor.
• Ability to adjust to fluctuating demands.
• Capable of working independently with minimal supervision.
• Proficient in Microsoft Office Suite.
• Familiarity with a multi-line phone system.
• High school diploma or equivalent.
• At least 1 year of client-facing work experience, with a strong interest in arts programming.

Nice To Haves

• Flexibility is essential as responsibilities can evolve.

Responsibilities

• Welcome and assist students, instructors, and visitors.
• Handle phone inquiries related to programs, exhibitions, and events.
• Accept membership registrations, help with class/workshop enrollments, and assist with gift shop and exhibition sales.
• Monitor gallery activities to ensure art safety and track attendance.
• Help with post-event clean-up.
• Lead closing procedures, ensuring the building is secure and ready for the next day.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED