Visitor Services Representative (Cashier 1) / On-Call
About The Position
This recruitment will be used to fill 2 on-call positions. This position is not eligible for medical and retirement but is eligible to accrue annual and sick leave based on hours worked. Holidays may be paid based on the hours worked in the same month. This position is included in a bargaining unit represented by the Washington Federation of State Employees (WFSE). Schedule: On-call, days and times vary, shifts offered are potentially Monday through Sunday 9:45am to 5:15pm. Evenings, weekends, and some holidays may be offered as necessitated by events, exhibits or festivals. Depending on availability, total monthly hours will not exceed 69. You will need to be able to sit or stand for long periods of time. The mission of the Washington State Historical Society (WSHS) is to partner with our communities to explore how history connects us all. This position is the first point of contact for visitors, and therefore responsible for the initial museum experience. This position is the point-of-sale for admission, membership, some parking collection, and some store sales. This position also supports the organization by answering questions of visitors, selling admissions and informing/selling memberships and other program offerings to visitors.
Requirements
- One (1) year of clerical or fiscally related experience such as bank teller or retail salesclerk, or equivalent experience.
- Able to sit and stand for long periods of time
- Able to handle cash
- Able to multi-task such as engaging visitors in friendly conversation while processing point of sale transaction
- Able to provide accurate information about museum exhibits, events and programs, admissions and parking rates, etc.
- Able to compose, send and respond to electronic mail
- Demonstrated commitment to diversity, equity, inclusion and accessibility
- Ability to take action to learn and grow
- Ability to take action to meet the needs of others
Nice To Haves
- Knowledge and experience working with Altru point of sale system
- Experience working in a museum – clerical, fiscal or admission counter capacity for one year or more
Responsibilities
- Greet visitors with a positive customer service attitude
- Transact admission, membership, and store sales utilizing the Altru point-of-sale system
- Provide overview of rules while visiting the museum and answer questions
- Perform clerical functions or preparing information packets in the absence of other work (stated above) or other staff, such as answering phones
Benefits
- Accrue annual and sick leave based on hours worked
- Holidays may be paid based on the hours worked in the same month
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
