Visitor Services Associate - DAR Museum
About The Position
The Daughters of the American Revolution (DAR) is seeking friendly and energetic individuals to join our staff! Our Visitor Services Associate will provide a high level of customer service to all visitors of the museum. As the first point of contact to our complex, this position is vital in conveying the mission and purpose of the DAR Museum and ensuring an informative and enjoyable visit. The DAR Museum, located in the DAR's Headquarters, collects, preserves, and interprets objects used and created in American homes prior to 1840. Using the lens of the varied interpretations of home, we inspire conversations about the diverse American experience, encouraging people to discover common ground.
Requirements
- A minimum of at least on year of similar retail and customer service experience, preferably in a museum or store environment.
- High school diploma required, bachelor's degree preferred or equivalent job experience.
- Strong oral communication skills, including interpersonal skills and public speaking and the ability to compellingly communicate the museum's mission, vision, and programs to a diverse audience.
- Demonstrated ability to work independently, multi-task, and problem solve.
- Attention to detail, particularly with sales and cash transactions.
Nice To Haves
- Preference will be given to graduate students studying American history, public history, or museum studies.
Responsibilities
- Actively greet visitors and help plan their visit throughout our museum and building complex.
- Use their knowledge of our exhibit spaces to provide knowledgeable tours.
- Monitors online gallery catalog interface and other digital interactives throughout the complex to ensure readiness for visitors.
- Connect visitors with accessibility features and offerings.
- Occasionally assist with educational, curatorial, or collections projects.
- Prepares our gift shop for patrons and utilizes the point-of-sale program to complete sales transactions. This will include monitoring online orders for processing and shipping.
- Maintains appearance of the gift shop throughout the day and assists with other shop-related duties as needed.
Benefits
- Hiring annual salary range is between $18.75/hour to $20.00/hour, with the final determination based upon the candidate's overall experience.
- We offer both paid vacation and paid sick leave, up to 12 days each for the 1st year of employment and observe 14 holidays.
- Medical/Rx, dental, and vision benefits.
- Employer-paid life insurance/AD&D and Long-term disability insurance.
- Flexible spending accounts (health and dependent care)
- HSA with employer contribution if enrolled in the HDHP option.
- 403(b) retirement plan with a full-vested employer match.
- Free tickets to Constitution Hall events.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1-10 employees
