PT Visitor Services Associate
Kimbell Art Museum•Fort Worth, TX
•Onsite
About The Position
Visitor Services Associates are responsible for the Museum's front-line customer service, including ticket sales, membership sales, audio tour sales, and gift certificate sales. Visitor Services Associates work at the reception desk, information desk, and greeter locations throughout the Museum. This part-time, non-exempt position reports to the Visitor Services Manager and is scheduled for 14 to 29 hours per week during exhibition periods.
Requirements
- Flexible availability based on the Museum's needs, including weekdays, weekends, holidays, and evening hours.
- Cash handling experience.
- Friendly, courteous customer service with Museum visitors.
- Ability to pass a pre-employment background check and drug screening.
Nice To Haves
- Experience with Tessitura ticketing software preferred.
- Bilingual proficiency a plus.
Responsibilities
- Sell exhibition tickets and process related transactions.
- Sell Museum memberships.
- Assist with Acoustiguide audio tour distribution and support.
- Provide information desk services to visitors.
- Manage incoming calls using a multi-line telephone system.
Benefits
- Four complimentary tickets to every Kimbell exhibition.
- Free admission to other area museums with staff ID.
- Free on-site parking.
- Employee discount at the Café and Museum Shops.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
