Visitor Service Associate
About The Position
We have an exciting job opportunity for a Visitor Services Associate at Mark Arts. This position will work to cultivate community, and the ideal candidate should have a love for arts administration and experience working in a client facing capacity. The Visitor Services Associate will also manage the gift shop and assist with class and membership enrollments. The Visitor Services Associate at Mark Arts is primarily responsible for providing a friendly and welcoming environment to all internal and external customers/visitors/staff members. This position sits at the reception desk and is the first person who greets everyone who visits Mark Arts.
Requirements
- Strong communication skills and a positive, professional demeanor.
- Ability to work independently, manage deadlines, and maintain confidentiality.
- Positive attitude and collaborative spirit.
- Ability to adjust to fluctuating demands.
- Capable of working independently with minimal supervision.
- Proficient in Microsoft Office Suite.
- Comfortable with Excel spreadsheet formulas.
- Familiarity with a multi-line phone system.
- High school diploma or equivalent.
- At least 2 years of client-facing work experience in a professional environment, with a strong interest in arts programming.
Nice To Haves
- Love for arts administration.
Responsibilities
- Welcome and assist students, instructors, and visitors.
- Handle phone inquiries related to programs, exhibitions, and events.
- Accept membership registrations, help with class/workshop enrollments, and assist with gift shop and exhibition sales.
- Monitor gallery activities to ensure art safety and track daily attendance.
- Prepare object label copy, wall texts, content guides, Shopify content, catalog entries and processing monthly gift shop and exhibition artist commissions.
- Oversee consignment agreements, product inventory, creating labels and returning unsold items to artists.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
