Vision Center Manager NL 1

Walmart • Broken Arrow, OK

1d • $30 - $40 • Onsite

About The Position

The Vision Center Manager is responsible for driving sales, ensuring excellent customer service, overseeing compliance with company policies, and supervising associates within the Vision Center. This role involves managing merchandise presentation, budgeting, community outreach, and ensuring the quality of eyewear services provided. The manager also plays a key role in associate development, fostering a positive and inclusive work environment, and upholding the company's values of integrity and customer focus.

Requirements

• Completion of 2 or more years of college OR 1 year’s retail experience and 1 year’s supervisory experience OR 2 years’ general work experience including 1 year’s optical experience.
• High school diploma or equivalent.
• Current eligibility to work as an optician or apprentice optician under applicable state laws, regulations, and/or rules.

Nice To Haves

• Supervising Associates

Responsibilities

• Drives sales in the Vision Center by ensuring effective merchandise presentation, accurate pricing, proper signing, and optimal instock and inventory levels.
• Budgets and forecasts sales, and assesses economic trends and community needs.
• Models, enforces, and provides direction and guidance to Associates on customer service approaches and techniques to ensure customer needs and issues are successfully resolved.
• Oversees the implementation of and participates in community outreach programs and encourages Associates to serve as good members of the community.
• Ensures compliance with Company and legal policies, procedures, and regulations for the Vision Center by analyzing reports, implementing asset protection and safety controls, overseeing reviews, developing action plans, and directing Associates in ensuring confidentiality.
• Provides supervision and development opportunities for Associates by hiring, training, mentoring, assigning duties, providing recognition, and promoting a belonging mindset.
• Ensures the provision of quality eyewear by consulting with and educating Members/Customers, selecting products, obtaining measurements, verifying prescriptions, maintaining confidential information, performing minor frame repair, and maintaining Optical equipment.
• Upholds the Company's Open Door Policy by meeting with Associates, listening to concerns, researching issues, reviewing policies, and suggesting resolutions.
• Coordinates, completes, and oversees job-related activities and assignments by developing relationships with stakeholders, supporting plans and initiatives, identifying and communicating goals, building accountability, measuring progress, identifying improvement opportunities, and demonstrating adaptability.
• Respects the individual by building high-performing teams, embracing differences, creating a workplace where associates feel seen, supported, and connected, and creating opportunities for all associates to thrive.
• Works collaboratively, builds strong and trusting relationships, and communicates with impact, energy, and positivity to motivate and influence.
• Attracts and retains the best talent, empowers and develops talent, and recognizes others' contributions and accomplishments.
• Acts with integrity by maintaining and promoting the highest standards of integrity, ethics, and compliance, modeling company values, and holding oneself and others accountable.
• Supports the company's goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world.
• Acts in a selfless manner and is consistently humble, self-aware, honest, fair, and transparent.
• Serves customers and members by delivering results with the customer first, considering and adapting to how, where, and when customers shop, and applying the EDLP and EDLC business models.
• Makes decisions based on data, insights, and analysis, balances short and long-term priorities, and considers all stakeholders when making plans.
• Strives for excellence by displaying curiosity and a desire to learn, taking calculated risks, demonstrating courage and resilience, and encouraging learning from mistakes.
• Drives continuous improvements, adopts and encourages the use of new technologies and skills, and supports others through change.

Benefits

• Medical coverage
• Vision coverage
• Dental coverage
• 401(k)
• Stock purchase
• Company-paid life insurance
• PTO (including sick leave)
• Parental leave
• Family care leave
• Bereavement
• Jury duty
• Voting
• Short-term disability
• Long-term disability
• Company discounts
• Military Leave Pay
• Adoption and surrogacy expense reimbursement
• PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
• Live Better U (Walmart-paid education benefit program for full-time and part-time associates)

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED