(USA) Vision Center Manager NL 1

Walmart•Houston, TX

1d•$27 - $37•Onsite

About The Position

The Vision Center Manager is responsible for driving sales, ensuring excellent customer service, overseeing compliance with company policies, and supervising associates. This role involves managing the day-to-day operations of the Vision Center, including sales, customer interactions, inventory, and associate development. The manager also plays a key role in community outreach and ensuring the quality of eyewear services provided.

Requirements

Completion of 2 or more years of college OR 1 year’s retail experience and 1 year’s supervisory experience OR 2 years’ general work experience including 1 year’s optical experience.
High school diploma or equivalent.
Current eligibility to work as an optician or apprentice optician under applicable state laws, regulations, and/or rules.

Nice To Haves

Supervising Associates

Responsibilities

Drives sales in the Vision Center by ensuring effective merchandise presentation, accurate pricing, proper signing, and optimal instock and inventory levels.
Budgets and forecasts sales, and assesses economic trends and community needs.
Models, enforces, and provides direction and guidance to Associates on customer service approaches and techniques to ensure customer needs and issues are successfully resolved.
Oversees the implementation of and participates in community outreach programs and encourages Associates to serve as good community members.
Ensures compliance with Company and legal policies, procedures, and regulations for the Vision Center.
Analyzes and interprets reports, implements and monitors asset protection and safety controls, and oversees safety, operational, and quality assurance reviews.
Develops and implements action plans to improve performance and provides direction and guidance on executing Company programs and strategic initiatives.
Directs Vision Center Associates in ensuring confidentiality of information, documentation, and assigned records.
Provides supervision and development opportunities for Associates by hiring, training, mentoring, assigning duties, providing recognition, and promoting a belonging mindset.
Ensures the provision of quality eyewear by consulting with and educating Members/Customers, selecting products, obtaining measurements, verifying prescriptions, maintaining confidential information, performing minor frame repair, and maintaining Optical equipment.
Upholds the Company's Open Door Policy by meeting with Associates, listening to concerns, researching issues, reviewing policies, and suggesting resolutions.
Coordinates, completes, and oversees job-related activities and assignments by developing and maintaining relationships with key stakeholders, supporting plans and initiatives, identifying and communicating goals, building accountability, measuring progress, identifying improvement opportunities, and demonstrating adaptability.
Works collaboratively, builds strong and trusting relationships, and communicates with impact, energy, and positivity to motivate and influence.
Attracts and retains talent, empowers and develops talent, and recognizes others' contributions and accomplishments.
Maintains and promotes the highest standards of integrity, ethics, and compliance, and models company values.
Acts in a selfless manner and is consistently humble, self-aware, honest, fair, and transparent.
Delivers results while putting the customer first, considering and adapting to how, where, and when customers shop, and applying EDLP and EDLC business models.
Makes decisions based on data insights and analysis, balances short and long-term priorities, and considers all stakeholders when making plans.
Displays curiosity and a desire to learn, takes calculated risks, demonstrates courage and resilience, and encourages learning from mistakes.
Drives continuous improvements, adopts and encourages the use of new technologies and skills, and supports others through change.