(USA) Vision Center Manager L3

Walmart • Dayton, OH

13d • $28 - $43 • Onsite

About The Position

The Vision Center Manager is responsible for driving sales, ensuring excellent customer service, overseeing compliance with company policies, and developing associates within the Vision Center. This role involves managing merchandise presentation, sales forecasting, community outreach, and ensuring the quality of eyewear services provided to members and customers. The manager also plays a key role in fostering a positive and inclusive work environment, upholding company values, and contributing to the company's sustainability goals.

Requirements

• Completion of 2 or more years of college OR 1 year’s retail experience and 1 year’s supervisory experience OR 2 years’ general work experience including 1 year’s optical experience.
• High school diploma or equivalent.
• Current eligibility to work as an optician or apprentice optician under applicable state laws, regulations, and/or rules.

Nice To Haves

• Supervising Associates

Responsibilities

• Drives sales in the Vision Center by ensuring effective merchandise presentation, accurate pricing, proper signing, and maintaining instock and inventory levels.
• Budgets and forecasts sales, and assesses economic trends and community needs.
• Models, enforces, and provides direction and guidance to Associates on proper Customer/Member service approaches and techniques.
• Oversees the implementation of and participates in community outreach programs.
• Ensures compliance with Company and legal policies, procedures, and regulations for the Vision Center.
• Provides supervision and development opportunities for Associates in the Vision Center by hiring, training, mentoring, assigning duties, providing recognition, and promoting a belonging mindset.
• Ensures the provision of quality eyewear by consulting with and educating Members/Customers, selecting products, obtaining measurements, verifying prescriptions, maintaining confidential information, performing minor frame repair, and maintaining Optical equipment.
• Upholds the Company's Open Door Policy by meeting with Associates, listening to concerns, researching issues, and suggesting resolutions.
• Coordinates, completes, and oversees job-related activities and assignments by developing and maintaining relationships with key stakeholders, supporting plans and initiatives, identifying and communicating goals, building accountability, and identifying and addressing improvement opportunities.
• Works collaboratively, builds strong and trusting relationships, and communicates with impact, energy, and positivity to motivate and influence.
• Attracts and retains the best talent, empowers and develops talent, and recognizes others' contributions and accomplishments.
• Maintains and promotes the highest standards of integrity, ethics, and compliance, and models the Walmart values.
• Supports Walmart's goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world.
• Acts in a selfless manner and is consistently humble, self-aware, honest, fair, and transparent.
• Delivers results while putting the customer first, considering and adapting to how, where, and when customers shop.
• Applies the EDLP and EDLC business models to all plans.
• Makes decisions based on data insights and analysis, balances short and long-term priorities, and considers all stakeholders when making plans.
• Displays curiosity and a desire to learn, takes calculated risks, demonstrates courage and resilience, and encourages learning from mistakes.
• Drives continuous improvements, adopts and encourages the use of new technologies and skills, and supports others through change.

Benefits

• Medical coverage
• Vision coverage
• Dental coverage
• 401(k)
• Stock purchase
• Company-paid life insurance
• PTO (including sick leave)
• Parental leave
• Family care leave
• Bereavement
• Jury duty
• Voting leave
• Short-term disability
• Long-term disability
• Company discounts
• Military Leave Pay
• Adoption expense reimbursement
• Surrogacy expense reimbursement
• Live Better U (Walmart-paid education benefit program for full-time and part-time associates)

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED