Vision Center Manager L2

Walmart • Davie, FL

1d • $34 - $44 • Onsite

About The Position

The Vision Center Manager drives sales and oversees daily operations of a Walmart Vision Center. The role ensures effective merchandise presentation, accurate and competitive pricing, appropriate signing, and in-stock and inventory levels, while budgeting and forecasting sales and assessing economic trends and community needs. The manager guides Associates in delivering customer and member service, resolving concerns within company standards, and participating in community outreach.

The manager ensures compliance with company and legal policies, procedures, and regulations; oversees safety, asset protection, operational, and quality assurance controls; and develops action plans to improve performance. The position supervises and develops Associates through hiring, training, mentoring, assigning duties, and recognizing contributions. It also supports quality eyewear service by consulting with customers and members, helping select products, taking measurements, verifying prescriptions, maintaining confidential information, performing minor frame repairs, and maintaining optical equipment.

The role upholds Walmart's Open Door Policy and company values, supports continuous improvement and learning, and builds an inclusive workplace where Associates can thrive.

Requirements

• Completion of two or more years of college, or one year of retail experience and one year of supervisory experience, or two years of general work experience including one year of optical experience.
• High school diploma or equivalent.
• Current eligibility to work as an optician or apprentice optician under applicable state laws, regulations, and/or rules.

Nice To Haves

• Experience supervising Associates.

Responsibilities

• Drive Vision Center sales through effective merchandise presentation, pricing, signing, inventory management, budgeting, forecasting, and assessment of economic trends and community needs.
• Model and guide Associates in customer and member service approaches, resolving complaints and issues within company guidelines.
• Oversee and participate in community outreach programs and encourage Associates to serve the community.
• Ensure compliance with company and legal policies, procedures, and regulations, including confidentiality requirements.
• Analyze reports and implement and monitor asset protection, safety, operational, and quality assurance controls.
• Develop and implement action plans to improve performance and provide direction on company programs and strategic initiatives.
• Hire, train, mentor, supervise, and recognize Vision Center Associates; assign duties and promote a sense of belonging.
• Consult with and educate customers and members, help select eyewear, obtain measurements, verify prescriptions, maintain confidential information, perform minor frame repairs, and maintain optical equipment.
• Uphold the Open Door Policy by listening to Associate concerns, researching issues, reviewing policies and procedures, and suggesting resolutions.
• Coordinate and oversee job-related activities, maintain stakeholder relationships, support plans and initiatives, communicate goals, measure progress, and identify improvement opportunities.
• Promote Walmart's values, ethics, integrity, accountability, customer-first service, collaboration, continuous learning, and adaptability.

Benefits

• Medical, vision, and dental coverage.
• 401(k), stock purchase, and company-paid life insurance.
• Paid time off, including sick leave, parental leave, family care leave, bereavement, jury duty, and voting leave.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U education benefit for eligible full-time and part-time Associates, with tuition, books, and fees paid.
• Performance-based bonus awards and annual or quarterly performance bonuses.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED