(USA) Vision Center Manager NL 1

Walmart•Vandalia, IL

8h•Onsite

About The Position

The Vision Center Manager drives sales by ensuring effective merchandise presentation, accurate pricing, proper signing, and optimal instock and inventory levels. This role involves budgeting, forecasting sales, and assessing economic trends and community needs. The manager models, enforces, and provides direction on customer service techniques to ensure customer needs and issues are resolved effectively. They oversee community outreach programs and encourage associates to be active community members. The manager ensures compliance with all Company and legal policies, procedures, and regulations for the Vision Center, including asset protection, safety controls, operational reviews, and action plans for performance improvement. They provide supervision and development opportunities for associates by hiring, training, mentoring, assigning duties, providing recognition, and fostering a sense of belonging. The manager ensures the provision of quality eyewear by consulting with and educating members/customers, selecting products, obtaining measurements, verifying prescriptions, maintaining confidentiality, performing minor frame repairs, and maintaining optical equipment. They uphold the Company's Open Door Policy by meeting with associates, listening to concerns, researching issues, reviewing policies, and suggesting resolutions. The manager coordinates and oversees job-related activities by developing relationships with stakeholders, supporting initiatives, identifying goals, building accountability, measuring progress, addressing improvement opportunities, and demonstrating adaptability and continuous learning. They also ensure compliance with company policies and procedures, support the company mission, values, and ethics, and guide associates in executing business processes and practices.

Requirements

Completion of 2 or more years of college OR 1 year’s retail experience and 1 year’s supervisory experience OR 2 years’ general work experience including 1 year’s optical experience.
High school diploma or equivalent.
Current eligibility to work as an optician or apprentice optician under applicable state laws, regulations, and/or rules.

Nice To Haves

Supervising Associates

Responsibilities

Drives sales in the Vision Center by ensuring effective merchandise presentation including accurate and competitive pricing proper signing and instock and inventory levels budgeting and forecasting sales and assessing economic trends and community needs
Models enforces and provides direction and guidance to Associates on proper CustomerMember service approaches and techniques to ensure CustomerMember needs complaints and issues are successfully resolved within Company guidelines and standards
Oversees the implementation of and participates in community outreach programs and encourages Associates to serve as good members of the community
Ensures compliance with Company and legal policies procedures and regulations for the Vision Center by analyzing and interpreting reports implementing and monitoring asset protection and safety controls overseeing safety operational and quality assurance reviews developing and implementing action plans to improve performance providing direction and guidance on executing Company programs and strategic initiatives and directing the Vision Center Associates in ensuring confidentiality of information documentation and assigned records
Provides supervision and development opportunities for Associates in the Vision Center by hiring training mentoring assigning duties providing recognition and promoting a belonging mindset in the workplace
Ensures the provision of quality eyewear by consulting with and educating MembersCustomers selecting products based on MemberCustomer needs obtaining measurements verifying prescriptions maintaining confidential information performing minor frame repair and maintaining Optical equipment
Upholds the Companys Open Door Policy: by meeting with Associates and listening to concerns researching issues reviewing Company policies and procedures and suggesting resolution for Associates
Coordinates completes and oversees jobrelated activities and assignments by developing and maintaining relationships with key stakeholders supporting plans and initiatives to meet customer and business needs identifying and communicating goals and objectives building accountability for and measuring progress in achieving results identifying and addressing improvement opportunities and demonstrating adaptability and promoting continuous learning
Provides supervision and development opportunities for associates by hiring and training mentoring assigning duties providing recognition and promoting a belonging mindset in the workplace
Ensures compliance with company policies and procedures and supports company mission values and standards of ethics and integrity by implementing related action plans utilizing and supporting the Open Door Policy: and providing direction and guidance on applying these in executing business processes and practices
Builds highperforming teams embraces differences in people cultures ideas and experiences creates a workplace where associates feel seen supported and connected through a culture of belonging creates opportunities for all associates to thrive and perform
Works collaboratively builds strong and trusting relationships communicates with impact energy and positivity to motivate and influence
Attracts and retains the best talent empowers and develops talent and recognizes others contributions and accomplishments
Maintains and promotes the highest standards of integrity ethics and compliance models the Walmart values to support and foster our culture holds oneself and others accountable supports Walmarts goal of becoming a regenerative company by making a positive impact for associates customers members and the world around useg creating a sense of belonging eliminating waste participating in local giving
Acts in a selfless manner and is consistently humble selfaware honest fair and transparent
Delivers results while putting the customer first considers and adapts to how where and when customers shop and applies the EDLP and EDLC business models to all plans
Makes decisions based on data insights and analysis balances short and longterm priorities and considers our customers fellow associates shareholders suppliers business partners and communities when making plans
Displays curiosity and a desire to learn takes calculated risks demonstrates courage and resilience and encourages learning from mistakes
Drives continuous improvements adopts and encourages the use of new technologies and skills and supports others through change

Benefits

Medical coverage
Vision coverage
Dental coverage
401(k)
Stock purchase
Company-paid life insurance
PTO (including sick leave)
Parental leave
Family care leave
Bereavement
Jury duty
Voting
Short-term disability
Long-term disability
Company discounts
Military Leave Pay
Adoption and surrogacy expense reimbursement
PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.