Virtualization Administrator/Engineer

General Dynamics Information Technology • Falls Church, VA

1d • $123,250 - $166,750 • Hybrid

About The Position

The Virtualization Administrator/Engineer supports the Infrastructure Management Team’s enterprise virtualization environment, serving as both a technical expert and team lead. This role is responsible for ensuring the stability, security, performance, and continual improvement of the VMware-based infrastructure while leading and mentoring team members and coordinating day-to-day work.

Requirements

• 8–12 years of experience as a virtualization administrator/engineer.
• Experience supporting large enterprise virtualization environments.
• Hands-on experience with VMware installation, configuration, and administration.
• Proficiency with PowerCLI scripting.
• Strong problem-solving, analytical, and process-improvement skills.
• Dependability, accountability, and responsiveness to direction and feedback.
• Demonstrated customer service experience, including engagement with senior military and government leadership.
• Ability to present technical information to audiences with varying skill levels.
• Ability to conduct training for users and team members.
• Skill in engaging stakeholders to track progress, manage expectations, and meet timelines.
• Experience with hardware and software lifecycle processes.
• Excellent written and verbal communication and documentation practices.
• Strong organizational, collaborative, and teamwork abilities.
• Ability to quickly assimilate new information and self-study new technologies.
• Maintain current industry knowledge of relevant concepts and practices.
• Ability to work under time constraints and manage multiple priorities.
• Flexibility and adaptability to changing requirements and new projects.
• Must have baseline certification(s) at interview to meet DoW 8570.01-M IAT Level II (e.g., CompTIA Security+ CE).
• Must obtain an additional certification within six months of hire (e.g., VMware Certified Technical Associate (VCTA)); details to be discussed with the Enterprise Operation Manager.
• Must comply with updated DoW 8140 requirements when implemented.
• Maintain and upgrade certifications as required.
• Active Secret clearance at time of interview, with ability to maintain an active clearance.
• Bachelor’s degree in information technology, computer science, or related field; or equivalent combination of education, certifications, and experience.

Nice To Haves

• DISA STIG
• System Administration
• Technical Issues
• VMware Technologies
• VMware Virtualization

Responsibilities

• Serve as a team lead for the virtualization operations team, providing technical guidance, mentoring, work prioritization, and coordination with leadership and stakeholders.
• Provide day-to-day support for the Infrastructure Management Team’s virtualization environment in a large enterprise setting.
• Apply VMware patches, updates, hotfixes, and STIGs to vCenters and ESXi hosts, as well as any Windows servers/workstations that are maintained by the Virtualization Team.
• Identify trends and recurring issues, implement solutions and improved processes, and shift the environment from reactive support to proactive monitoring and prevention.
• Develop and maintain SOPs and QRGs to automate tasks and enable user self-service where appropriate.
• Conduct process reviews and recommend changes to increase efficiency, reliability, and scalability.
• Align technical work with customer strategic goals, offering recommendations that reflect a clear understanding of requirements.
• Maintain proper security posture through continuous monitoring, testing, and evaluation of systems and solutions on the network.
• Support the Change Management process, including planning, documentation, risk assessment, and implementation of approved changes.
• Monitor and manage ticket queues, ensuring incidents and requests are resolved within SLAs and documented.
• Deliver customer service by gathering requirements, troubleshooting issues, and providing timely resolutions.
• Provide input to Disaster Recovery and COOP plans and participate in related exercises.
• Plan and manage server hardware/software upgrades and related infrastructure projects.
• Perform server and rack installations, including cabling, configuration, and documentation.
• Prepare and deliver status reports and briefings to leadership and customers, communicating progress, risks, and issues.
• Write and maintain PowerCLI scripts to automate monitoring, configuration, and management tasks.
• Develop processes and tools to transition capabilities to Network Operations and Tier 2 teams, including monitoring, documentation, and playbooks.
• Implement and refine monitoring solutions and help define response procedures so Level 1 and 2 teams can resolve issues without escalation.
• Research and report on end-user response time, application and system performance, and overall availability.
• Support hardware and software lifecycle processes, including planning, refresh, and retirement.
• Monitor and report on application, system, and infrastructure health and capacity.
• Create automated solutions for data collection and reporting on performance and availability.
• Perform other related duties as assigned.

Benefits

• 401K with company match
• competitive pay
• paid time off
• full flex work weeks
• variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave
• short and long-term disability benefits
• life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Senior