Virtual Teller (Temporary)- Kirksville, MO (South)

Equity Bank • Kirksville, MO

6d • Onsite

About The Position

We are seeking a customer-focused and dependable Temporary Virtual Teller to provide exceptional service through video and digital banking channels. The ideal candidate enjoys helping customers, accurately processing transactions, and building positive relationships in a fast-paced, technology-driven environment. If you are detail-oriented, professional, and passionate about delivering a great customer experience, we'd love to meet you.

Requirements

• High School Diploma or equivalent
• Banking, teller, customer service, or call center experience preferred
• Strong verbal and written communication skills
• Comfortable interacting with customers through video and digital channels
• Proficient with Windows-based systems and basic computer applications
• Strong attention to detail and organizational skills
• Ability to solve problems and work effectively in a team environment
• Ability to maintain confidentiality

Responsibilities

• Deliver an Exceptional Customer Experience: Provide professional and friendly service while promoting use of the Video Teller Machine. Assist customers with inquiries, account servicing, and routine banking requests. Collaborate with internal teams to resolve customer needs.
• Support Customer Banking Needs: Educate customers on bank products, services, and digital banking tools. Identify customer needs and refer opportunities to appropriate business partners. Promote strong customer relationships through quality service.
• Ensure Regulatory Compliance: Follow all applicable laws, regulations, policies, and procedures. Complete required compliance training. Protect customer information and maintain confidentiality.
• Perform Other Duties as Assigned: Support team and department objectives during the temporary assignment.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED