Virtual Teller

Kohler Credit Union•Sheboygan, WI

1d•$16

About The Position

Kohler Credit Union is seeking a Full-Time Virtual Teller to join our team at the Corporate Center in Sheboygan, WI. Starting at $16 per hour, this is a great opportunity for individuals looking to begin a career in financial services-no prior financial experience required. In this role, you will build meaningful connections with members while gaining valuable experience with an organization that truly values its members, employees, and community. At Kohler Credit Union, we're dedicated to supporting you both professionally and personally. You'll enjoy a competitive hourly rate of $16, along with a comprehensive benefits package that includes medical, dental, and vision coverage, a 401(k) with employer contributions, generous paid time off, and tuition reimbursement. But it's more than just benefits-you'll be part of a collaborative, purpose-driven team that values supporting one another, celebrating successes, and making a lasting, meaningful impact for our members and the communities we serve. You'll connect with members through virtual channels including channels, including video, chat, phone, email and secure messaging delivering friendly and personalized service while assisting with account questions and resolving issues. Throughout the day, you'll process transactions such as deposits, withdrawals, transfers, loan payments, and check cashing with a strong focus on accuracy and compliance. You'll identify opportunities to recommend relevant products and services, maintain detailed records of interactions, and partner with internal teams to resolve more complex concerns. You'll also stay up to date through ongoing training and consistently work toward meeting or exceeding goals related to accuracy and member satisfaction. Ready to be part of a workplace where your growth is a priority and your efforts make a real impact? Join us at Kohler Credit Union as a Full-Time Virtual Teller and start a career that's both stable and meaningful. Applicants must be authorized to work in the U.S. without current or future sponsorship.

Requirements

High school diploma or equivalent (GED)
Comfortable with numbers and using basic computer systems
Strong attention to detail and a commitment to reliability
A friendly, team-focused attitude with a desire to learn
Applicants must be authorized to work in the U.S. without current or future sponsorship.

Nice To Haves

Prior customer service experience is helpful but not required

Responsibilities

connect with members through virtual channels including channels, including video, chat, phone, email and secure messaging delivering friendly and personalized service while assisting with account questions and resolving issues
process transactions such as deposits, withdrawals, transfers, loan payments, and check cashing with a strong focus on accuracy and compliance
identify opportunities to recommend relevant products and services
maintain detailed records of interactions
partner with internal teams to resolve more complex concerns
stay up to date through ongoing training and consistently work toward meeting or exceeding goals related to accuracy and member satisfaction