About The Position

The Virtual Sales Representative (VSR) is responsible for engaging health care professionals (HCPs) in telephone conversations to promote assigned client product(s), maximize the product(s)’ selling potential and meet program and Client objectives. The VSR achieves this by developing and maintaining relationships with HCPs and by educating them about product features, benefits, safety profile and approved indications to ensure appropriate patient use. The VSR utilizes approved tools for product and program promotion and maintains a competent level of product, program and customer activity knowledge.

Requirements

  • Bachelor’s degree required
  • 2+ years of Pharma Sales experience
  • Experience and ability to use PowerPoint, Word, Excel and Salesforce.
  • Clear, articulate and grammatically sound speech and professional phone manner.
  • Must be able to successfully complete client training and meet training expectations in order to service client’s customers within the parameters of the program.

Nice To Haves

  • Respiratory experience (preferred)
  • Clinical understanding of Respiratory (preferred)
  • Experience working in or support of a Respiratory office and how they operate.

Responsibilities

  • Manage daily call responsibilities according to defined expectations, with the purpose of achieving KPIs
  • On behalf of Client, promote Client's product(s) via outbound telephone calls by engaging assigned HCP targets in in-depth program discussions to attain individual, territory and company goals for sales, market share, etc.
  • Respond to inbound calls from HCPs to address their questions regarding product(s), if required by the program.
  • Profile and manage targeted list of HCPs and provide value-added benefits to grow product volume.
  • Maintain call productivity and metrics that are required by program.
  • Successfully qualifying or disqualifying HCPs from a target list
  • Conduct outbound calls to HCPs to appropriately qualify or disqualify HCPs based on prospecting questions
  • Verify and complete required data entry in CRM system, such as details of the target’s responses and any follow-through actions
  • Effectively and persuasively communicate with customers using effective selling, listening and negotiation skills, proper terminology and approved messaging.
  • Maintain thorough knowledge of Client product(s) and program.
  • Verify and complete required data entry in CRM systems, such as details of the target’s responses and any follow-through actions.
  • Listen and respond appropriately to customer needs and questions.
  • Create and maintain a positive impression with client and client’s customers.
  • Fully comply with all laws, regulations and Amplity Policies, Code of Conduct, all privacy and data guidelines and relevant state and federal laws and regulations.
  • Participate in teleconference and live (when required) National, regional and district meetings and training sessions and represent client at National and/or local conventions when applicable.

Benefits

  • Salary range of approximately $83K - $87K
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