Virtual Safety Associate- PCT I

Jefferson Health Plans•Philadelphia, PA

1d•Remote

About The Position

With a commitment to patient and family centered care, the Patient Care Technician (PCT) provides designated direct and indirect patient care activities under the direction and supervision of the licensed clinical team members in ways that value the uniqueness of each individual and addresses the physiological, emotional, and social needs of the diversity of patients served by Jefferson Health. May collaborate with all clinical departments (a/k/a/telehealth) and designated staff at the patient's site for the purpose of facilitating and assisting with telehealth encounters between patients and providers. Join the mission of Improving Lives as a Patient Care Tech - Virtual Safety Associate at Jefferson Health. With more than 42,000 employees, we’re the second largest employer in Philadelphia and the largest health system in the Philadelphia region. And our work to improve lives is never done.

Requirements

High School Diploma
CPR-BLS through the American Heart Association
High School Diploma/GED
Knowledge of medical terminology, patient care needs and their role in interprofessional team.
Ability to complete delegated tasks within scope of role.
Knowledge of personal care and hygiene necessary for quality of life, and ability to apply this knowledge to patients in need on a daily basis.
Knowledge of the risks faced by patients in a healthcare environment, and the ability to take steps to reduce these risks.
Knowledge of how to convey respect and collaborate with each patient, family and/or designated care partner in care.
Knowledge of people with diverse backgrounds and the ability to convey respect and connect effectively.
Understanding of effective communication concepts, tools and techniques, ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
Uses the language of partnership with patients and families, engaging them in their health and health care.
BLS - Basic Life Support AHA - American Heart Association Upon Hire

Nice To Haves

One (1) year experience in an acute care inpatient environment preferred
Patient Care Tech/Nursing Assistant certification preferred
LVHN colleagues must successfully complete LVHN's inexperienced technical partner course.

Responsibilities

Performs assigned nursing procedures for the comfort and well-being of the patient.
Maintains appropriate documentation on all assigned patients, including flow sheets.
Assists physicians with examinations and tests as needed.
Monitors up to 12 patients at a time, identifying abnormal changes and alerting staff promptly using alarms or communication systems.
Utilizes technology and monitoring systems effectively, including troubleshooting tools such as Zoom and other communication platforms.
Reporting to the Nurse Manager, Patient Care Tech will provide direct bedside care to patients.
Other tasks include respiratory services, rehabilitation services, and phlebotomy.
Communicates with and supports the interprofessional team, patient, family and designated care partners.
Performs validated and designated direct and indirect patient care activities to meet patient care needs under direction of licensed clinical team members.
Actively promotes and maintains a safe patient care environment.
Provides assistance in maintaining supplies and equipment available to ensure efficient unit operations.
Conducts patient rounds as assigned, anticipates patient needs, and answers/responds to patient call light or pages promptly.
May be assigned the role of a virtual safety associate as needed based on campus needs.
May be required, to facilitate, under the direction of the distant provider, a clinical exam including the utilization of any required peripheral devices (e.g. electronic stethescope), other technology (e.g. video conferencing equipment) and software (e.g. Epic, Vidyo, etc) ensuring a comprehensive virtual care encounter is conducted.

Benefits

medical (including prescription)
supplemental insurance
dental
vision
life and AD&D insurance
short- and long-term disability
flexible spending accounts
retirement plans
tuition assistance
voluntary benefits
tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service.