Virtual Patient Safety Technician

Mount Sinai Medical Center of Florida•Miami Beach, FL

21h•Onsite

About The Position

Mount Sinai Medical Center is seeking a Virtual Patient Safety Technician to monitor multiple patients simultaneously via an AI-enabled camera system in a centralized monitoring station. This role involves recognizing and responding to unsafe patient behaviors, verbally redirecting patients, and activating escalation protocols when necessary. The technician will work in partnership with nursing staff to ensure patient safety, document observations and interventions, and operate monitoring equipment. This is an onsite position.

Requirements

CPR Certification required.
Non-Violent Crisis Intervention Certificate within 90 days of employment.

Nice To Haves

High School Diploma or equivalent is preferred.
CNA, PST, Medical assistant, Monitor technician, or Patient Care experience preferred.
Prior healthcare and patient sitting experience preferred.

Responsibilities

Monitor multiple patients simultaneously via Artisight AI-enabled camera system in a centralized monitoring station within the hospital or secure remote location.
Recognize and respond to unsafe patient behaviors such as attempts to exit bed, remove medical devices, or leave the room.
Verbally redirect patients using two-way audio communication, when appropriate.
Activate escalation protocols and promptly notify unit nursing staff when intervention is needed.
Maintain continuous visual monitoring to ensure patient safety, documenting events per policy.
Work in partnership with bedside nurses, charge nurses, and the Admission/Discharge/Transfer (ADT) Virtual RN to ensure appropriate patient monitoring.
Report changes in patient condition or unsafe behaviors promptly to the care team.
Document all significant observations, interventions, and communications in the monitoring software or EMR, as required.
Operate and troubleshoot Artisight virtual monitoring equipment.
Respond to AI-generated alerts and focus observation accordingly.
Ensure cameras are positioned appropriately for maximum visibility and privacy compliance.
Participate in ongoing competency training and technology updates.