Virtual Office Manager

Manatee • ,

2d • Remote

About The Position

Manatee is a family-first, virtual clinic providing therapy, coaching, and tools to empower modern families. As our (Virtual) Office Manager, you’ll support creating a seamless and supportive experience for our clients and team members-alike. The Virtual Office Manager will play a key role in ensuring smooth day-to-day operations of our telehealth practice. This role spans a variety of administrative and operational areas, including people operations, light reporting, and customer service.

Requirements

• Highly organized, detail-oriented, and proactive
• Comfortable learning new systems and processes
• Natural problem solver who thrives in fast-paced, dynamic environments
• Familiar with basic office tech (gSuite, Slack, etc) and learning new platforms
• Skilled at managing multiple priorities and deadlines

Responsibilities

• Partner with the Clinical Operations Manager to execute onboarding and offboarding processes (issuing laptop, granting systems access, etc).
• Support payroll, system access, and related employee needs.
• Support business and clinical operations with reporting and ad-hoc analysis (light)
• Support Clinical Operations Manager in building and maintaining an internal knowledge base for team resources
• Respond to basic client and technical inquiries, escalating as necessary (ex: password reset, adding a new account, etc)
• Assist with troubleshooting minor technical issues

Benefits

• Remote-First: Work from anywhere
• Growth Opportunities: Join at a pivotal stage and help shape the future of family mental health care.
• Mission-Driven Team: Be part of a diverse, ambitious group passionate about improving lives.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed